🔥 Job Opportunity: Senior IT Admin 🔥 Location: 🇨🇾 Cyprus, Limassol Company: Mayflower

🚀 Mayflower is a profitable, fast-growing tech company with 10+ years of experience. We build and run large-scale products used by millions of users daily across the globe. We are currently looking for a Senior IT Administrator to join our team in Limassol, Cyprus.

💼 KEY RESPONSIBILITIES Service Delivery: • Lead high-level incident resolution & service optimization • Handle escalated tickets from L1/L2 support teams • Conduct root cause analysis & implement proactive monitoring • Ensure SLA compliance across all IT services • Collaborate with users, vendors, and stakeholders • Mentor junior team members and drive service improvements Infrastructure: • Manage physical/virtual servers, cloud environments, networking (switches, firewalls, VPNs), and virtualization platforms • Perform capacity planning, performance tuning, security hardening, and DR testing • Deploy automation tools (e.g., Terraform) to ensure high availability and scalability Backup & Recovery: • Maintain enterprise backup strategies (encryption, offsite replication) • Coordinate failover procedures and conduct restore drills • Monitor RTO/RPO, retention policies, and backup success rates

🎯 REQUIREMENTS 5+ years of IT administration experience Advanced English (written & spoken) Strong understanding of IT infrastructure as a service for internal users System administration + network engineering background Experience with VPNs, SaaS systems, and user access lifecycles Proven experience in end-user support (on-site & remote) Procurement and vendor management experience

Nice to have: SaaS management optimization tools Network monitoring/alerting systems Experience with network integrators or communication providers Cisco routers/switches/firewalls/APs/controllers (CCNA+ is a plus) AMF Pro (Apple ecosystem) Intune (Windows ecosystem) Video conferencing solutions (Polycom, Logitech)

🏝️ WHAT WE OFFER 📍 EU-based employment contract + 3-year Cyprus work visa (full family support) 🛂 Opportunity to obtain an EU passport after 4 years of residency ✈️ Full relocation package (flights + 1 month of company-covered accommodation for you and your family) 📈 Transparent performance reviews twice a year + bonuses + salary adjustments 🩺 Private medical insurance for you and your family 📱 Corporate mobile plan (unlimited in Cyprus + roaming) 🧠 Psychological support (50% coverage) 🎓 50% coverage of school/kindergarten fees for your children 🏋️ Fully covered sports benefits + in-house e-scooters & bike rentals 📚 Professional growth: language courses, conferences, training, coaching 👏 Peer recognition program 🏢 Modern office in Limassol city center — fully equipped for deep work and collaboration 🍽️ Free breakfasts & lunches + in-house coffee bar with healthy snacks 🌍 Strong engineering culture: international teams, team buildings, hackathons, and corporate events