Product Manager / Project Manager

Product Manager / Project Manager

We are building an AI-driven customer experience platform that helps companies improve customer service, automate support, and enhance the customer experience. The product is currently in an active development stage — the landing page and presentation materials are being prepared. We already have working modules for customer support, quality assurance, and additional functionality for scaling the platform.

• Building and managing a development team
• Planning, coordinating, and controlling product development from idea to release
• Forming the product roadmap and prioritizing the product backlog
• Describing product requirements, user stories, and acceptance criteria
• Assigning tasks to developers, designers, QA, and other members of the tech team
• Monitoring deadlines, resources, and the quality of feature implementation
• Interacting with development, design, analytics, and business stakeholders
• Launching new product features and improving existing functionality

• Experience as a Product Manager / Project Manager in IT or SaaS products
• Experience building and managing development teams
• Experience with creating roadmaps, backlog management, and product delivery
• Skill in translating business tasks into technical requirements

• Work on an AI product at an early growth stage
• Opportunity to influence product strategy and key product decisions
• A strong tech environment and direct business impact
• Flexible work format and competitive compensation