Product / UX Designer

Research | Interaction Design | Enterprise UX

At Genetec, we create exceptional outcomes for our customers with innovative strategies and software technologies that keep security environments robust and resilient.

We are building the next generation of operator experiences for security monitoring, investigation, and response. This is an opportunity to shape how security professionals interact with complex systems, helping them make faster, more confident decisions while managing critical events.

As a Product / UX Designer, you will help define and design a modern, cloud-based security operations experience. Working closely with Product Managers, engineers, and customer-facing teams, you will transform complex workflows into intuitive and effective user experiences while influencing the evolution of a strategic product area.

What your day will look like

• Own UX design from discovery through delivery, including research, interaction design, prototyping, validation, and iteration.
• Design end-to-end workflows across monitoring, investigation, response, and administration experiences.
• Translate product vision into tested interaction models, reusable patterns, and production-ready designs.
• Conduct customer research and workflow analysis to uncover opportunities and validate solutions.
• Create prototypes and design explorations that help shape product direction and the future user experience.
• Collaborate closely with engineering teams to define scalable interaction patterns and design system solutions.
• Contribute to UX standards and best practices across the operator experience portfolio.

About you

• 5+ years of strong product design experience across research, interaction design, prototyping, and delivery.
• Experience designing complex B2B, enterprise, operational, or data-intensive software products.
• Proven ability to transform complex problems into intuitive user experiences.
• Strong skills across research, interaction design, prototyping, and product thinking.
• Passion for understanding customer workflows and translating insights into product decisions.
• Experience with design systems, component libraries, and reusable interaction patterns.
• Strong collaboration and communication skills, with the ability to work effectively across product and engineering teams.
• Experience with modern design, prototyping, and AI-assisted design tools.

What you will love about the job

• Make a meaningful impact in an international and collaborative environment.
• Be part of a culture that values creativity, fresh ideas, and challenging the status quo.
• Join an industry-leading global company with a supportive and open atmosphere.
• Access a wide range of partner perks through our Corporate Discount Program.
• Enhance your international collaboration with French language classes.
• Participate in international team events and conferences, building strong cross-regional connections.
• Benefit from an Employee Performance Bonus Plan.
• Work three days per week in our campus-style Vienna office.
• Choose between subsidized lunch vouchers or a public transport ticket.

The salary range for this position is above the collective agreement and, depending on training, qualifications, and professional experience, starts from EUR 60,000 gross annually.

Genetec is an equal opportunity employer. We do not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic.