MT4/MT5 Customer Support Engineer (FinTech / Forex)

🔥 Vacancy: MT4/MT5 Customer Support Engineer (FinTech / Forex) 📍 Location: Limassol, Cyprus (with full relocation package) 🏢 Company: Spotware Systems 💼 Employment: Full-time, shift schedule 24/6 (after training) We are looking for a strong technical specialist for B2B support to strengthen our team in Cyprus, who is ready to work with large-scale FinTech products. What needs to be done: • Investigate technical and functional incidents from clients and internal teams. • Interact with developers and providers to resolve issues. • Create and update technical documentation. What we expect from you: • Experience in broker or FinTech tech support from 4 years. • Excellent knowledge of MT4/MT5 platforms (Manager/Admin), plugins, and gateways. • Understanding of liquidity bridge operation (oneZero, PrimeXM, Centroid). • Proficient SQL (data analysis, query writing and optimization). • Fluent English. • AI-augmented: you actively use AI in your daily work to improve efficiency 🤖 Bonus points: experience with APIs, knowledge of FIX protocol or scripting skills. Conditions and benefits: • Competitive salary + career growth. • Perks: • Medical insurance + sports compensation. • Comfortable office: fresh fruits every day, pizza on Wednesdays, Friday snacks. • Free Greek language courses, bonuses for birthdays and the birth of children. 📥To apply: @@IT_Lusi27