System Administrator / HelpDesk

Hello! We are AIGRIND game studio, and we have been creating mobile MMORPGs for 18 years. We have 90+ employees, and two projects - Warspear Online (18 years in release) and Skylore (3.5 years in release).

We are currently looking for a System Administrator to join our team, who will combine IT infrastructure administration with user support (HelpDesk).

Responsibilities:

System Administration:

• Active Directory administration: accounts, access, corporate email;
• 1C administration;
• basic network diagnostics (TCP/IP, DNS, DHCP);
• setting up and issuing equipment to new employees, keeping records.

User Support (HelpDesk):

• processing requests: receiving, classifying, resolving or escalating;
• workplace support (Windows / macOS), Adobe suite, peripherals and printing;
• maintaining a knowledge base.

Requirements:

• relevant work experience of at least 1 year;
• Windows administration, understanding of domain environments and Active Directory;
• solid knowledge of TCP/IP networks, DNS, DHCP;
• 1C administration;
• maintenance of office equipment;
• proficiency in Excel.

What we offer:

• office in the center of Kaliningrad;
• financial terms that will fully satisfy you (we are open to individual discussion);
• of course, official employment (Russia) and voluntary medical insurance (DMS).