Senior IT Operations Engineer (w/m/d) - Site & Field Services

REPLOID is a pioneer in the circular bioeconomy: thanks to scalable recycling solutions, organic residues are transformed directly at their point of origin into new valuable resources and marketable products, for example, for the production of animal feed and fertilizers. We exemplary provide added value and make a significant contribution to meeting the growing demands for sustainability (Scope 3, CO2 emissions…).

wearereploid – We think long-term and set new standards. To continue advancing our mission, we are looking for you. Here, your work has a visible impact! If you are looking for more than just "business as usual", want to take responsibility and participate in decision-making, you will fit in perfectly with our dedicated team!

Your Mission

We are continuously investing in our IT infrastructure across several branches and are looking for an experienced Field-Service / IT Infrastructure specialist who will provide on-site support (Field Support), manage equipment deployment, and lead small teams. With a problem-solving orientation and a high ability to implement, you will not only ensure the smooth running of IT but also develop the network infrastructure and manage IT projects end-to-end. With a high willingness to travel and a self-driven approach, you will ensure optimal IT service for our branches at all times.

Your Tasks

• Servicing our branches in Germany and Austria with operational IT issues, as well as supporting them according to specific IT requirements
• Supporting and developing our network infrastructure in the branches (switches, access points, firewalls, WLAN)
• Planning and carrying out equipment deployments, including coordination with suppliers
• Independently managing IT projects (branch relocations, rollouts, infrastructure upgrades) in close cooperation with internal departments and external service providers
• Scientifically leading junior colleagues as well as external service providers with regard to quality and timeliness of delivery
• Close collaboration with the Head of IT and our internal Cloud Engineer position

What You Bring

• Completed technical IT education or equivalent practical experience
• Extensive practical experience in IT Operations as well as many years of experience in Field Service (preferably in IT service companies, managed service providers, or system integrators)
• Proven multi-year experience in the scientific leadership of small teams as well as in the independent management of rollout projects across multiple branches
• Deep knowledge of network hardware, Active Directory, and Windows Server administration
• High willingness to travel, as well as very good knowledge of German and English

What We Offer You

• Purposeful activity in an innovative, sustainable company
• The opportunity to actively shape processes and take on responsibility
• A dynamic, growing work environment with great development opportunities
• Flat hierarchies, team spirit, and an open corporate culture
• Hybrid work and flexible working hours, as well as a company car for private use