Senior Product Manager - B2B

Team: POS Product & Transformation
Location: Manchester
Employment type: Employee - Permanent

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward.

At Zopa, we're redefining how people access finance. Our Point of Sale (POS) business helps customers spread the cost of life's biggest purchases by partnering with hundreds of merchants across the UK to offer seamless lending and payment experiences.

Within the POS Tribe, the Merchant Experience Squad sits at the centre of our B2B proposition. We own the products that merchants interact with every day—from integrations and APIs to ecommerce plugins and onboarding journeys—making it easier for businesses to offer Zopa's products to their customers.

As our merchant proposition continues to evolve, we're looking for a Senior Product Manager to help define what great merchant experiences look like. This is a role with genuine strategic ownership, where you'll partner closely with Engineering, Commercial and Product Marketing to shape product direction, influence investment decisions and become the voice of our merchants across the business.

A Day in the Life

• Define and evolve the product strategy for Merchant Experience, balancing immediate commercial opportunities with long-term platform investment.
• Build trusted relationships with merchants to understand their challenges, identify unmet needs and turn customer insight into product direction.