System/Business Analyst

Summary

Andersen is hiring a System/Business Analyst for a project optimizing IT business analysis processes, improving requirements management, and enhancing digital banking solution delivery.

Our customer is a well-established financial institution offering a broad range of banking products and services to individual and corporate clients. Its core activities include retail and corporate banking, lending, deposits, payment processing, money transfers, and digital banking solutions. The company operates an extensive network of branches and service offices, serving a large and diversified customer base. It also supports businesses across various economic sectors and maintains relationships with international financial institutions.

The project is focused on optimizing and improving IT Business Analysis (ITBA) processes within a banking organization. It aims to streamline requirements management, enhance collaboration between business and IT teams, standardize analysis practices, and improve the efficiency and quality of IT solution delivery.

Responsibilities

• Analyzing business needs and designing system integrations between the banking mobile application, internal banking systems, and third-party services.
• Gathering and analyzing business and system requirements for new features and integrations, from initial concept to implementation.
• Reading and describing REST APIs using Swagger and Postman, documenting request/response structures and error handling.
• Mapping data between frontend (mobile and web applications), backend services, and core banking systems for loyalty transactions.
• Describing interactions between frontend and backend components, ensuring seamless data flow for bonus operations across iOS and Android platforms.
• Collaborating with cross-functional teams (developers, testers, project managers) to ensure business requirements are fully understood and implemented.
• Analyzing complex business processes and systems within the banking loyalty domain, identifying improvements and integration points.
• Documenting integration requirements for partner systems and banking products, ensuring alignment with loyalty program logic.
• Communicating effectively with both technical and non-technical stakeholders, translating business needs into clear specifications and technical documentation.

Requirements

• Experience in business analysis and requirements gathering for 4+ years.
• Experience in the FinTech domain.
• Experience in analyzing and designing system integrations, from initial requirements gathering and API assessment to technical documentation and implementation support.
• Experience in both systems analysis and business analysis.
• Experience with Swagger, Postman.
• Experience reading and describing APIs.
• Experience describing interactions between Frontend and Backend.
• Experience in data mapping.
• Experience in PostgreSQL (schema design, query analysis).
• Familiarity with banking products and services.
• Experience in sequence diagram creation for process and system flow visualization.
• Experience creating C4 diagrams (component/container level) to model system architecture.
• Experience in mobile application development, including knowledge of mobile platforms (iOS, Android) and mobile development methodologies.
• Strong analytical skills and the ability to analyze complex business processes and systems.
• Ability to work with cross-functional teams, including developers, testers, and project managers, to ensure that business requirements are met.
• Strong communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
• Level of English – from Intermediate+ and above.

Desired skills

• MongoDB knowledge.
• Certifications Azure, Oracle, Microsoft, UiPath, AWS, Antropic.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Locations

Worldwide