IT Support Engineer ( Technical Support Engineer )

Bulgaria, Sofia ‼️(office based only, full-time) Official employment, working hours 09:00/10:00 - 18:00/19:00 English: B1-B2

🚀 What needs to be done: Inventory and issuance of equipment (laptops, monitors, peripherals) Maintenance of the IT asset database (serial numbers, statuses, responsible persons) Network and internet support Configuration of Wi-Fi, routers, and switches Helpdesk: employee support and technical problem solving Onboarding/offboarding (access + equipment) Installation and configuration of macOS / Windows and work software Administration of Google Workspace, Atlassian (Jira/Confluence), Slack Configuration of access rights, groups, and security policies

🎯 Requirements: At least 1 year of experience as a System Administrator / IT Support / IT Administrator Experience in user support and solving technical tasks Understanding of basic operating system principles Knowledge of Windows operating systems Linux, macOS — proficient user level Basic understanding of computer network principles Experience with Atlassian products: Jira, Confluence.

🎁 What we offer: Official employment Medical insurance and paid sick leave Professional development compensation English language courses Sports compensation Employee development plans Referral program Corporate events and team building.

We will be glad to see you in our team!