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Ryze AI
San Francisco, United States4 months ago
Grade
Middle
Work format
Remote
Employment
Full-time
English level
C1, advanced
An email or a Telegram message to the recruiter
We're Ryze AI (San Francisco) — an AI marketing agent that runs SEO and paid ads for 2000+ of businesses. Our support is AI-native: an agent in production already resolves 90% of customer questions on its own. Your job is the other 10% — and making the 90% grow every week.
This is a hybrid product / ops / support role, working directly with the founder.
You jump on calls with customers, untangle the hard cases the agent couldn't, then feed every lesson back into the system: better prompts, better tools, better docs. You're not a support rep reading scripts — you're the human who trains the machine that does the work.
What you'll do:
Looking for: sharp English, real empathy on calls, comfort living inside AI tools daily (you'll be managing agents, not just using them), and an ops brain — you see a broken process and can't leave it broken.
Role: remote, full-time, direct with the founder, fast-paced — we ship every day.
We're Ryze AI (San Francisco) — an AI marketing agent that runs SEO and paid ads for 2000+ of businesses. Our support is AI-native: an agent in production already resolves 90% of customer questions on its own. Your job is the other 10% — and making the 90% grow every week.
This is a hybrid product / ops / support role, working directly with the founder. You jump on calls with customers, untangle the hard cases the agent couldn't, then feed every lesson back into the system: better prompts, better tools, better docs. You're not a support rep reading scripts — you're the human who trains the machine that does the work.
What you'll do:
Looking for: sharp English, real empathy on calls, comfort living inside AI tools daily (you'll be managing agents, not just using them), and an ops brain — you see a broken process and can't leave it broken.
Role: remote, full-time, direct with the founder, fast-paced — we ship every day.
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