🚸Vacancy! Product Manager
‼️Mandatory experience in subscription services‼️
Role objective: To transform a subscription for a specific target audience from a set of discounts into the main seamless interface of the ecosystem, where a user can frictionlessly switch between refueling, banking, media, and other services, constantly increasing the average check and depth of consumption.
Seeking not a classic feature-focused product manager, but an architect of the internal market and cross-functional diplomacy.
⚠️Responsibilities:
- Build partnerships with product teams of four large verticals. Your task is not to wait for them to bring a proposal, but to form their backlog yourself to meet subscription goals.
- Design end-to-end cross-scenarios and a seamless customer experience when using cross-cutting elements of the ecosystem.
- Increase the average number of services used per user (cross-utilization) and the subscriber's LifeTime Value.
- Scale the subscription audience volume through internal synergistic traffic.
- Create a unified privilege mechanism that works frictionlessly at the junction of four different business cultures.
🫡Who we are ready to recommend to colleagues:
- Product Owner / Senior Product Manager experience of 3+ years in B2C products with an installed base of over 1 million MAU. If you managed an audience of 100K, unfortunately, the scale is not right.
- Minimum 1 year in subscription models or loyalty programs in an environment where multiple business units needed to be integrated (bank + retail, ecosystem, marketplace).
- Experience in building an internal marketplace of privileges is a strong advantage.
- Proven growth track of LTV and utilization. Figures in the resume are mandatory: "increased the average number of services per client from X to Y in Z months".
- Deep understanding of subscription unit economics: you can calculate Incremental Revenue, Churn Rate by cohorts, Uplift from cross-selling. Without this, do not even start the dialogue.
- Data-driven at the level of independent analysis to test hypotheses will be a plus.
- Skill of tough prioritization and diplomacy at the C-level. You will have to push through decisions in conditions of conflicting interests of four verticals, justifying "why your mechanics are more important than their operational tasks" exclusively with numbers.
- Proficient in CJM, JTBD, Service Blueprint methods. You know how to digitize customer experience and find friction points between independent businesses.
- Experience with a two-sided marketplace (understanding liquidity metrics, supply-demand balance of the internal storefront) will be a big plus.
If your experience is only about finishing features according to business requirements without a voice, or if you have never worked in an environment of tough internal contradictions - this role is not for you.
❤️ Conditions:
- Starting from 250-300 gross + 4-6 salaries annual bonus. (Total up to 5.4 million/year)
- Official employment, fully "white" compensation (discussed individually, budget is worthy of the tasks).
- Moscow, hybrid format (office/remote), full immersion in the ecosystem. 1-2 days in the office is mandatory.
- A team of professionals without micromanagement, but with high demands for results.
If you feel excited by the complexity, not scared - I await your CV or a candidate recommendation.