Product Designer

Title: Product Designer Company: TeamViewer Germany GmbH Location: hybrid / Porto / Portugal

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

TeamViewer helps IT teams keep complex environments running, from a single device alert to autonomous resolution across an entire fleet. As a Product Designer on TeamViewer ONE and TeamViewer AI, you will work with a product manager and engineers to design features customers rely on every day.

This is a generalist role. You will own features end to end, from understanding the problem to checking the result in the live product. Strong interface craft is at the core of the job. Research is part of it too: you will talk to customers, test your ideas, and use what you learn to make better decisions. You do not need to be a research specialist. You need to be curious about customers and willing to go and find out. Anyone can produce a screen now. A good product designer knows why that screen should exist, and checks that it works. We care more about how you think than how long you have been doing it.

• Own complete features end to end, from first sketch to live product
• Work with your product manager and engineers to understand the problem before moving to solutions
• Plan and run interviews and usability tests for your features, using our research platform and shared frameworks, with support from senior designers
• Turn what you learn into clear findings that change what the team builds
• Explore a few real alternatives, and explain why you chose the one you chose
• Design every state of a flow: happy path, empty, error, loading and edge cases
• Extend the design system, not just use it
• Review the build before it ships, and look at how your feature is used after launch
• Use AI tools to get from an idea to something people can react to, quickly
• Take part in crits and team rituals, and help newer designers find their footing

Requirements

• Solid interface and interaction craft: clear, accessible and consistent design across complex workflows
• Hands-on research experience. You have planned and run interviews or usability tests yourself, and you can show a decision that changed because of what you found
• Working knowledge of common discovery methods, such as customer interviews, usability testing, journey mapping or assumption testing, and a sense of when a quick test is enough
• The ability to spot the assumption in an idea that is most worth testing
• Comfort making tradeoffs between scope, quality and time without needing them spelled out
• The confidence to take a position and explain your design decisions clearly to product managers and engineers
• Curiosity about AI prototyping tools, or clear evidence that you pick up new tools fast
• Experience shipping product design in a software team. We are more interested in the decisions you made and what came of them than in the number of years
• Experience in B2B, IT management, security or other technical domains are of an advantage
• Experience designing for AI or agentic systems, where the product is sometimes wrong and trust has to be earned would help a lot on the job and is nice-to-have
• Comfort reading product analytics and experience with unmoderated testing or surveys are beneficial
• Fluency in English is mandatory

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
• Public transport friendly offices
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time
• Work From Abroad Program allowing up to 40 days of work outside your contracting country

We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.