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Wave
Abidjan, Côte d'Ivoire5 months ago
Grade
Senior
Experience
from 5 years
Employment
Full-time
English level
C1, advanced
An email or a Telegram message to the recruiter
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
Our IT Operations team provides strategic oversight and management of our IT infrastructure across all our operating countries, making sure that it is robust, scalable, and aligned with Wave’s growth and operational needs. This team is dedicated to ensuring that all employees have the necessary tools and resources to perform their roles efficiently. In essence, IT Operations ensures the availability, reliability and security of the systems that support the business day to day operations.
We’re looking for a Regional IT Manager to oversee IT Operations across several Wave countries of operations, including but not limited to Ivory Coast, Mali, and Burkina Faso.
We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
We are on Y Combinator's top companies by revenue.
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
Our IT Operations team provides strategic oversight and management of our IT infrastructure across all our operating countries, making sure that it is robust, scalable, and aligned with Wave’s growth and operational needs. This team is dedicated to ensuring that all employees have the necessary tools and resources to perform their roles efficiently. In essence, IT Operations ensures the availability, reliability and security of the systems that support the business day to day operations.
We’re looking for a Regional IT Manager to oversee IT Operations across several Wave countries of operations, including but not limited to Ivory Coast, Mali, and Burkina Faso.
In this role, you'll;
We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
We are on Y Combinator's top companies by revenue.
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We compare skills, grade, work format and salary
Most often 60,200 to 90,500
In this role, you'll;
Work authorization in Ivory Coast is required
Fluency in both English and French
5+ years as a Country IT Manager, ideally in a fast-paced office setting
Demonstrated experience managing IT operations across regionally dispersed teams or offices
Experience managing and troubleshooting corporate apps like Gsuite
Network management (experience with products like Palo Alto, Cisco, Sophos, etc...)
Experience selecting, implementing and managing endpoint management systems (Jamf, Intune, Bigfix, SCCM), and different operating systems (macOS, windows/android, iOS)
Advanced Excel/Google Sheets skills
Experience in telephony or telephony infrastructure management
Experience in process improvement and change management
Complex multi-stakeholder project management experience
Experience in managing information security operations
