Company: ChatApp
Location: Moscow
Salary: from 300,000 to 400,000 RUR
Experience: 3 to 6 years

ChatApp - B2B SaaS marketing automation platform for SMB: chatbots, auto-funnels, inbound marketing, omnichannel platform.

Product Manager at ChatApp: find what clients truly need, even before the first line of code 🔍

We are ChatApp. We are developing a B2B SaaS platform for marketing and communication automation for small and medium-sized businesses: messengers, chatbots, auto-funnels, CRM integrations, and an AI agent.

We are looking for a Product Manager Middle+ / Senior for whom Discovery is a favorite part of the job, not just a formal stage before development.

What awaits you in Discovery

• Client interviews: you organize them yourself, conduct them, draw conclusions, and develop a methodology for short interviews.

• Value finding: from client pain points and JTBD to hypotheses, problem scale in terms of clients and money, and a clear measure of success.

• Hypothesis testing with data without waiting in line for analysts: SQL, ClickHouse, DataLens, Yandex.Metrica and Webvisor, CSAT, service desk, Jira.

• Competitor and reference analysis before design, not after.

• Inexpensive ways to test an idea before development: interviews, prototypes, data cuts, experiments. A negative result is also a result for us.

• Product Brief, PRD, user stories, and acceptance criteria – in a way that development understands why they are doing it.

And after the release, it's you too

You determine in advance which metric should change and how. After launch, you measure, analyze causality, and make a decision: scale, refine, or roll back. You defend your decisions to stakeholders with numbers and a Roadmap.

We expect

• 3+ years in a PM role with real product responsibility, including at least 2 years on a single product;

• B2B SaaS experience with paying clients;

• practice of client interviews: organization, conducting, conclusions;

• independent work with data and experience in product experiments, including those that did not confirm the hypothesis;

• understanding of SaaS economics: activation, retention, churn, MRR, ARPA, expansion.

Would be a strong plus: messenger platforms and CRM integrations (Bitrix24, amoCRM, 1C), WhatsApp Business API, onboarding and activation, AI functionality (LLM, RAG, AI operators), CDP and customer base segmentation.

Why it's interesting here

👥 Strong team. A team lead nearby who handles architecture, decomposition, estimations, and development quality, and a technical team with whom it’s pleasant to discuss solutions. You are responsible for “what and why,” they are for “how,” and we argue about the product, not processes.

🔓 Open access to data. ClickHouse, DataLens, Metrica and Webvisor, CSAT and client requests – everything for you to find answers yourself.

🎯 Real impact. You decide which client problems we solve and in what order, and see how it reflects on the metrics.

📍 Convenient office in Moscow. Botanichesky Sad metro station: near the Main Botanical Garden and Ostankino Park, so you can have your lunch break stroll right at work. Live communication in the office helps to quickly discuss hypotheses and build Discovery together with the team.

Conditions

💰 300,000–400,000 ₽ net, white salary

📍 Moscow, Botanichesky Sad metro station

🗓 Full-time, 5/2

Contact us in any convenient way.

Apply for the vacancy via: Write to us on TG WhatsApp/Max

Write to us on TG: @ChatAppHRBot or in Max:

Send your resume and tell us about a research or interview that changed your understanding of a product, as well as a solution you are proud of. We will get acquainted and discuss the role.

Skills: Organizational skills, Product metrics, Neural networks, Roadmap, Requirements analysis, Unit economics, Scrum, User Story Mapping, CustDev