What we're looking for

• 5+ years of experience in product design (or equivalent), with a strong foundation in design craft even though this role does not involve individual design work
• 3+ years of people management experience — hiring, managing, and developing designers day-to-day
• Experience scaling a design team
• Proven ability to introduce and embed AI tools or workflows that improve team efficiency and output
• Strong analytical skills — experience using data (usability testing, journey analytics, CX metrics, NPS/CSAT) to inform and prioritise design work
• Comfortable running usability tests and user research using provided tools and translating findings into actionable design priorities
• Excellent English communication skills (written and spoken), with the ability to review and improve customer-facing language for clarity and context
• Strong organisational and delivery management skills — experience defining SLAs, intake processes, and tracking design delivery across multiple workstreams
• Good design judgement and a clear understanding of what high-quality design looks like, combined with the ability to govern quality through review and standards rather than individual output
• Ability to work closely with cross-functional stakeholders, measure satisfaction, and build effective, trusted relationships
• Comfort operating across both product and marketing contexts
• Experience in fintech or another regulated environment, or a strong personal understanding of investing and financial products
• A structured and pragmatic approach, with a focus on delivery, clarity, and measurable outcomes

Nice to have

• Experience working on both product and marketing design within the same team
• Experience contributing to or scaling a design system, including driving engineering adoption
• Experience setting up UX dashboards or integrating design metrics into product analytics
• Experience with structured goal-setting and performance management frameworks

Why this role matters

Design is a key part of InvestEngine's product and brand. As we grow, we want to ensure that quality and consistency scale with us — and that design becomes a measurably impactful, data-informed function, not just one that relies on good taste.

This role is critical in making that happen — building the team, using the research and analytics tools we provide to ground decisions in evidence, and bringing the structure, clarity, and operational rigour the function needs to deliver at the scale the company requires.

What we offer

• Impact from day one — You’ll work on visible, meaningful marketing initiatives that shape how InvestEngine presents itself to customers and partners.
• Room to grow — As the company and Experience team evolve, there will be opportunities to expand your scope and influence how marketing design is done.
• Transparent and open culture — We share decisions openly, encourage clear communication, and value thoughtful challenges.
• Supportive, high-calibre team — You’ll work alongside experienced colleagues across design, product, marketing, and support who care about quality and clarity.
• Flexible working setup — Work from our London office or remotely.

Recruitment process steps

• Application review — we look through your portfolio and CV
• 30-minute intro call with our HR colleague
• Short online cognitive test
• Two or three follow-up interviews with key stakeholders