Business Operating Model & AI Lead

Cyprus or Remote

COO office

We are looking for aBusiness Operating Model & AI Lead who will own Muse OS, the operating system of Muse Group, as a product. Muse OS turns the signals the company already produces into clear decisions and actions: it interprets them against our written standards and OKR frame, puts the result in front of the person who decides, and lets AI agents take over repetitive work while people keep judgment and context. This role sits at the intersection of strategy, operations and technology. You will be the product owner of the company’s internal operating model, and the nervous system that connects strategy, goals, rituals and execution across teams, including Hal Leonard. You will design and improve the processes, rituals and systems that drive execution and business impact, and build the AI layer on top of them to deliver speed, visibility and early signals the company did not have before. You will report to the COO and work closely with the Executive Team to make sure strategy turns into structured execution, with clear ownership, real-time data and AI-powered insights.

Key responsibilities

Required experience

• 5–8 years of experience in Operations, Strategy, Product Management, Organizational Development, AI/Transformation, or related fields
• Fluent English: you will work daily with a US-based COO and the Executive Team.
• You have built AI into how a team or company works (agents, automation, knowledge systems), not only for personal use, and can show a before and after.
• Strong product mindset with proven ownership of complex systems or initiatives end-to-end
• Hands-on experience designing and scaling operational processes and OKR frameworks
• Experience leading cross-functional initiatives in complex organizations
• Proven track record of driving organizational change and improving execution quality
• Strong facilitation and stakeholder management skills, especially at the executive level
• High standards for communication, documentation, and systems thinking
• Ability to translate complex concepts (including AI) into clear, actionable insights
• Strong analytical and data-driven decision-making skills

Nice to have

• Integration or transformation experience, such as M&A integration or ERP implementation.
• Multicultural, distributed teams and US stakeholders.
• Familiarity with data protection and ethical AI practices.

Benefits

Muse Group empowers music makers

We create the worldʼs most popular apps for playing, recording and composing music. Through our innovative learning tools, expansive music catalogs and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day. Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul and Boston to Berlin.

We’re an ambitious company with the drive and culture of a startup — with many more exciting Muse Group developments to come. Hal Leonard, which joined Muse Group in 2023, is the world leader in sheet music publishing and music education. The company has a storied history of providing music learners with the very best methods and arrangements of popular music for over 70 years. Hal Leonard is also a major distributor of popular brands of instruments, gear, and software to the music trade worldwide.