Site Payments Supervisor

Company: ICON plc
Employment type: Full-time
Work format: Remote

Role Overview

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise. As the world's largest FSP organisation, with over 90 sponsor partnerships, ICON offers stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

The Site Payments Supervisor (Investigator Payments Supervisor, home based, UK) is responsible for oversight and management of the Site Payment Analyst group, across all therapeutic areas in a specific region.

What You Will Do

Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability. Key responsibilities include:

• Customer-service oriented with strong communication (written and verbal) skills to effectively interact with key stakeholders across internal Vertex groups as well as external groups
• Strong analytical capabilities
• Intermediate presentation skills
• Able to proactively identify project opportunities, challenges/risks and implement appropriate actions with some supervision
• Able to work in a matrix, cross-functional team
• Able to understand, clearly articulate and defend payment decisions and rationales
• Thorough understanding of budgeting and payment process and able to summarize high-level feedback
• Able to learn quickly about the needs of study participants, Investigative Sites/Site Staff and their Institutional requirements regarding site and participant payments
• Can identify, communicate about and propose solutions for any payment issues that may arise

Your Profile

You will have solid pricing and investigator payments experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience

• Bachelor's degree in finance, accounting, business, or a related field
• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry
• Supports the Clinical Budget Management (CBM) group in monthly issuance and closeout strategies for program maintenance and close-out for assigned studies
• Supports the development, review, and approval of participant travel policies with payment vendor and cross-functional stakeholders for assigned studies
• Supports the development, review, and approval of Data Transfer Agreements with payment vendor and Data Management for assigned studies
• Supports development of payable budget template in collaboration with the Budget Solutions Team (BST) for assigned studies
• Attends study program calls with payment vendor, Clinical Operations Program Lead and other cross-functional team members to set strategies for program startup and amendments as necessary
• Management of study milestones and all associated payment activities

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.