Title: Sr. Network Engineer
Location: Asia (excluding Philippines) / India
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Role: Senior Network Engineer
Position Type: Permanent
Location: Hyderabad / Bangalore (Work from office)
PRIMARY DUTIES include but not limited to:
Implementation Triage & Technical Escalation
- Serve as the lead escalation point for complex deployment issues during the Cisco-to-Fortinet/Juniper migration.
- Troubleshoot advanced problems involving Fortinet firewalls, Juniper switches, Juniper access points, and legacy Cisco devices during cutovers.
- Support field technicians and implementation teams with real-time guidance, root-cause analysis, and corrective actions.
Change Control & Governance (ServiceNow)
- Own the full lifecycle of network-related change controls within ServiceNow.
- Create and review change requests with a focus on accuracy, risk mitigation, and compliance.
- Maintain high standards of operational discipline and audit readiness.
Network Engineering & Migration Execution
- Lead configuration, deployment, and optimization of:
- Fortinet firewalls (policies, VPNs, SD-WAN, HA, segmentation).
- Juniper switches (EX/QFX series, VLANs, routing, security policies).
- Juniper access points and wireless controllers.
- Oversee migration activities including device staging, configuration validation, cutover support, and post-deployment tuning.
- Ensure consistent application of templates, standards, and best practices across all branch refresh activities.
Documentation & Continuous Improvement
- Maintain detailed documentation of network designs, migration procedures, and configuration standards.
- Identify recurring issues and drive long-term improvements to deployment processes and network architecture.
- Contribute to playbooks, runbooks, and knowledge-sharing materials for engineering and field teams
COMPETENCIES:
- Industry certifications such as Fortinet NSE, Juniper JNCIS/JNCIP, or equivalent.
- Experience with large-scale network refresh or transformation programs.
- Familiarity with automation tools (Python, Ansible) for configuration and operational tasks.
- Knowledge of SD-WAN, Zero Trust, or cloud-integrated network architectures.
- Excellent communication and stakeholder-management abilities.
- Strong organizational skills with attention to detail.
- Ability to lead under pressure and make sound technical decisions.
- Collaborative mindset with a focus on mentoring and team development.
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
- Extensive hands-on experience with Fortinet firewalls (FortiGate, FortiManager, FortiAnalyzer).
- Strong expertise with Juniper switches and Juniper wireless solutions.
- Solid understanding of Cisco networking to support migration and troubleshooting during the transition.
- Proven experience managing change controls in ServiceNow.
- Strong troubleshooting skills across routing, switching, wireless, and security domains.
- Ability to lead technical triage in fast-paced, multi-site deployment environments.
Interested?
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