Solutions Engineer

Compensation: 80,000 – 89,000 CAD per year

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

The Solution Engineer role focuses on developing new features and resolving bugs based on user stories using core technologies like Javascript (Angular), HTML, and CSS coding standards and patterns. Responsibilities include driving product innovation while ensuring high-quality, reliable software delivery, participating in code reviews, and collaborating with an Agile team using JIRA and GitHub.

What you will do:

• New Functionality & Bug Fixes: Develop new functionality and complete bug fixes based on user stories, ensuring high-quality software delivery that earns the confidence of testers and stakeholders.
• Core Development Skills: Apply a solid foundation in core development principles, using technologies like Javascript (Angular), HTML, and CSS to enhance or build new functionality.
• Code Reviews & Collaboration: Participate in code reviews, providing and receiving constructive feedback. Collaborate effectively with developers using tools like JIRA and Git, and maintain positive working relationships within the Agile team and stakeholders.
• Build & Deployment proficiency: Maintain full knowledge of the team's build system and deployment pipeline, ensuring smooth development and operational processes.
• Feature Ownership & Design: Take ownership of features from design through implementation, making trade-offs in technology decisions, and ensuring proper documentation from design to code comments. Keep team documentation up to date.
• Drive Operational Excellence: Identify and eliminate persistent root causes affecting customers and the team, driving operational excellence in development and deployment.
• Operational Support & Problem Solving: Participate in on-call rotations, responding to and resolving operational issues, collaborating with developers to identify root causes, and taking initiative to fix critical issues without needing assignments.
• Cross-Team Communication & Representation: Communicate effectively across teams, working closely with CloudOps, DevOps, Product, Design, and other stakeholders, and represent the team when interacting with external parties like Team Leads and other departments.
• Use inline code-completion tools as part of your daily IDE workflow, with guidance from senior developers on validating suggestions.
• Use conversational AI assistants to support debugging, understanding unfamiliar code, and drafting documentation.
• Verify AI-generated output before submitting it for review — check correctness and flag anything you're unsure about.
• Learn to recognize which tasks are well-suited for AI assistance versus tasks that need more careful human judgment.
• Document what worked and what didn't when using AI tools, and share those learnings with your team.

What you will bring:

• 3+ years of experience in software development, delivering high-quality software.
• In-depth knowledge of JavaScript, HTML, CSS, and core web development principles, frameworks and patterns.
• Experience in cloud technologies, microservices, DevOps practices, and CI/CD pipelines.
• Knowledge of version control systems such as GitHub, as well as with Network and Browser debugging tools (Chrome DevTools, Postman, Fiddler).
• Proven experience with Scrum/Agile methodologies with changing priorities and working in geographically distributed cross-functional teams.
• Strong communication, time management, interpersonal and team-building skills

The annual base salary for this position is between $80,000 CAD and $89,000 CAD per year. This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.

What's in it for you:

▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits ▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at recruiter contact.

Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co

Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.