Senior Product Manager (CTG)

Overview Black Canyon Consulting (BCC) is searching for a Senior Product Manager to support the delivery and modernization of mission-critical, web-based digital resources for a federal government client. This role is responsible for guiding product strategy and execution across complex, data-driven systems that serve a broad and diverse user base.

The Senior Product Manager will work closely with a Product Owner and lead collaboration across Engineering, User Experience (UX), Quality Assurance (QA), and client stakeholders to define priorities, refine the backlog, and deliver incremental product releases. This is a highly visible role requiring strong communication skills, strategic thinking, and the ability to execute tactically in a fast-paced Agile environment.

Duties & Responsibilities:

Job Responsibilities

Product Strategy and Customer Advocacy

• Lead cross-functional teams to define, prioritize, and deliver product features and enhancements aligned with business objectives, user needs, and technical constraints
• Apply user research, usability findings, analytics, and stakeholder input to inform product decisions
• Act as a strong advocate for end users, ensuring their needs are clearly understood and reflected in product requirements
• Work with Business Analysts (BAs) to translate product vision and feature ideas into clear, actionable requirements, including user stories, acceptance criteria, and definitions of done
• Manage prioritization within an evolving roadmap, balancing near-term delivery with long-term strategy

Agile Delivery and Cross-Functional Leadership

• Partner closely with the Product Owner to support backlog refinement and prioritization
• Work day-to-day with Agile teams (Engineering, UX, QA) to develop, iterate, and refine product capabilities
• Actively participate in Agile ceremonies, including sprint planning, standups, reviews, and retrospectives
• Monitor delivered functionality and quality, proactively identifying issues and driving resolution
• Ensure alignment across internal teams and external stakeholders through clear communication and expectation management

Roadmapping, Planning, and Risk Management

• Establish and maintain product roadmaps, timelines, and release plans aligned with stakeholder needs and program goals
• Continuously assess risks related to scope, dependencies, technical feasibility, and resourcing
• Work with leadership to identify and remove delivery barriers, including technical or process challenges
• Coordinate across UX, Engineering, and Business teams to ensure appropriate staffing and sequencing of work

Metrics, Outcomes, and Continuous Improvement

• Define and track success metrics, Key Performance Indicators (KPIs), and outcomes to measure product effectiveness and user impact
• Use data and feedback to guide continuous product improvement
• Ensure delivered solutions align with target architecture, technology strategy, and long-term maintainability
• Promote a culture of continuous improvement, learning, and quality

Preferred Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience)
• 10+ years of experience supporting technical software or web-based product development
• 6+ years of experience as a Product Manager or Product Owner for digital products
• Experience launching multiple products or major features, including ongoing optimization and improvement
• Experience working on large, cross-functional initiatives in complex, policy- or data-driven environments
• Proven experience using user research, customer feedback, and performance data to guide product decisions
• Experience working with distributed or remote teams is a plus

Required skills and experience

• Strong understanding of human-centered design and its integration with Agile delivery
• Solid working knowledge of software development lifecycles and Agile methodologies
• Demonstrated thought leadership in modernizing digital products or platforms
• Excellent problem-solving, communication, and consensus-building skills
• Ability to synthesize and reconcile competing priorities and stakeholder perspectives
• Proficiency with Jira and Confluence
• Excellent communication and collaboration skills

Clearance and Location Requirements

• Must be able to obtain and maintain a Public Trust clearance
• Must reside in and be authorized to work in the United States; candidates in the DMV area preferred
• All work must be performed within the United States

Benefits and Salary We attract the best people in the business with our competitive benefits package, including medical, dental, and vision coverage; a 401(k) plan with employer contribution; paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $140,000 - $160,000.

If you enjoy being part of a high-performing, professional, technology-focused organization, please apply today!