#vacancy

Telephony System Analyst (VoIP / IP Telephony / SMS)

💰 Salary: 1500–2000 € 📍 Work format: office, Paphos

We are an international fintech company operating in the online lending sector. We are looking for a specialist who will be responsible for the development and support of the company's telephony infrastructure, interact with providers, and help ensure the uninterrupted operation of the contact center.

Responsibilities

• Coordinate the operation of the telephony infrastructure (VoIP, SIP, DID, Toll Free, SMS). • Connect new operators and providers, launch new services. • Monitor the stable operation of telephony and SMS, promptly respond to emerging problems. • Interact with developers, DevOps, finance, and other departments. • Set technical tasks and monitor their completion. • Review invoices, tariffs, and interact with the finance department. • Maintain documentation and keep it up-to-date.

What we expect

• Experience in coordinating projects or processes for at least 1 year. • Ability to quickly understand new technical services. • Good communication skills and ability to work with contractors. • Attentiveness, responsibility, and a systematic approach. • Ability to handle multiple tasks simultaneously.

Will be an advantage

• Experience with VoIP, SIP, Asterisk, or telephone operators. • Understanding of the principles of IP telephony and SMS services. • Experience as a Project Manager, System Analyst, or coordinator of technical projects. • Experience with Jira, Trello, Confluence, or similar systems.

We offer:

✅ Salary of 1500–2000 €. ✅ Work in a modern office in Paphos. ✅ 5/2 schedule. ✅ Opportunities for professional growth and development. ✅ Work in an international company with interesting technical tasks.