QA Engineer
Customer Automation Team
Remote
We are currently looking for a QA Engineer to join the Client Automation Team. This team is responsible for reducing the load on our support by developing automated solutions. Our goal is to provide users with the ability to solve their problems independently without contacting or waiting for a response from the support service. The immediate focus for the team is the development of self-services after purchasing a ticket within the profile, through which users can resolve most issues themselves. For example, returning or exchanging a ticket.
What needs to be done
- participate in grooming new features and testing requirements;
- test a cross-platform product and constantly monitor its quality;
- thoroughly check all new functionality implemented by the team;
- work with a bug tracker: document defects and control their resolution;
- communicate with the team and make joint decisions on product improvement;
- develop test documentation and analyze test coverage;
- develop and supplement quality management processes within the team.
What we expect from you
- experience in testing web and mobile applications is mandatory, experience in testing backend services will be a plus;
- knowledge of the specifics of Web, Mobile and their testing;
- ability to accurately estimate effort, plan work process and set priorities;
- ability to explain complex things in simple terms;
- experience with autotests and writing scenarios for them will be a plus.
How we work
- from anywhere in the world: we are not tied to a location, we pay in dollars, we love to travel;
- no bureaucracy: convenient, human-centered processes, horizontal and open communication, quick discussion of ideas and decision-making;
- compensation: voluntary medical insurance, psychotherapy or foreign languages, sports activities and sick leave;
- on a paradise island: you can work from Phuket with an ocean view.
