We are currently looking for a QA Engineer to join the Client Automation Team. This team is responsible for reducing the load on our support by developing automated solutions. Our goal is to give users the ability to solve their problems independently without contacting or waiting for a response from customer support. The team's immediate focus is on developing post-purchase self-service options within the user profile, through which users can resolve most issues themselves, such as returning or exchanging a ticket.
What you will do
- participate in grooming new features and testing requirements;
- test a cross-platform product and constantly monitor its quality;
- thoroughly test all new functionality implemented by the team;
- work with a bug tracker: document defects and monitor their resolution;
- communicate with the team and make joint decisions on product improvement;
- develop test documentation and analyze test coverage;
- develop and supplement quality management processes within the team.
What we expect from you
- experience in testing web and mobile applications is mandatory, experience in testing backend services will be a plus;
- knowledge of Web, Mobile specifics and their testing;
- ability to accurately estimate effort, plan work processes, and set priorities;
- ability to explain complex things in simple terms;
- experience with autotests and writing scenarios for them will be a plus.
How we work
- from anywhere in the world: we are not tied to a location, we pay in dollars, we love to travel;
- no bureaucracy: convenient, healthy processes, horizontal and open communication, quick discussion of ideas and decision-making;
- we compensate: voluntary medical insurance, psychotherapy or foreign languages, sports activities, and sick leave;
- on a paradise island: you can work from Phuket with an ocean view.
