Remote Vacancy.
Magnit OMNI is looking for an Head of Operations Analytics.
Magnit OMNI is developing its own delivery ecosystem and is seeking an Operations Analytics Team Lead who will be responsible for developing the analytical direction and the team that oversees the efficiency of delivery operations.
If you are interested not just in building reports, but in influencing business results through data, finding growth opportunities, and transforming analytics into concrete process changes, we would be happy to meet you.
Your responsibilities will include:
- Leading a team of operations analysts: developing expertise, assigning tasks, distributing workload, and monitoring results.
- Forming and developing a system of operational delivery metrics: SLA, delivery speed and quality, courier performance, workload, operational costs, and other KPIs.
- Analyzing the efficiency of operational processes and identifying opportunities for optimizing costs, resources, and customer experience.
- Establishing regular analytics and monitoring of key indicators, automating manual processes.
- Conducting in-depth analysis of deviations, identifying problem causes, and formulating recommendations for the business.
- Working at the intersection of analytics, operations, product, logistics, and IT.
- Participating in the development and evaluation of business hypotheses: from task definition and effect calculation to post-implementation result analysis.
- Forming a unified approach to data and metrics calculation methodology.
- Developing analytical tools and a self-service approach for operational teams.
- Presenting results to management and business stakeholders, translating complex analytical findings into understandable solutions.
What is important:
- 3+ years of experience in analytics, including team management or lead analyst experience.
- Strong SQL, Python, and confident work with large volumes of data.
- Good understanding of statistics, data analysis methods, and business effect assessment.
- Experience conducting A/B tests and evaluating the effect of changes.
- Ability to independently decompose business tasks and find solutions.
- Understanding of delivery unit economics.
- Strong communication skills: ability to interact with business, product, IT, and management.
- Systemic thinking, critical thinking, and ability to work in a highly dynamic environment.
Will be a plus:
- Experience in e-commerce, retail, last mile, logistics, or delivery.
- Experience in analytics for courier delivery, dark stores, distribution centers, or operational processes.
What we offer:
- The opportunity to influence one of Magnit OMNI's key business processes.
- Large scale of data, processes, and analytical tasks.
- A team where analytics directly impacts operational and business decisions.
- The opportunity to develop not only the team but also the operational analytics function itself.
- A dynamic environment with a large number of tasks for automation and optimization.
