Technical Account Manager

We’re hiring: Technical Account Manager (Full-Time) for an international fintech/payments company.

This is a client-facing technical role, acting as a trusted advisor to merchants, supporting integrations, troubleshooting complex issues, and working closely with internal product and engineering teams.

Responsibilities: • Support merchant onboarding and PSP integrations • Analyze merchant technical integration requirements • Provide tier-2 technical support for escalated issues • Log, track, reproduce and help resolve defects with developers • Execute re-tests and regression testing • Collaborate with external stakeholders to ensure integration quality and correctness

Requirements: • Experience with merchant PSP integrations and onboarding • Strong understanding of payment processing (Merchant / PSP / Acquiring) • Hands-on debugging and troubleshooting skills • Familiarity with CRM and payment accounting platforms • Experience as a PHP developer (Node.js / React is a plus) • Fluent English – mandatory • Fluent Spanish – mandatory

Nice to have: • Experience with Payment Gateway technologies • Experience with Payment Service Provider integrations • AWS or other cloud environments exposure • CI/CD tools experience • Coding background in PHP / React – strong advantage