The role will support evaluating a pipeline of new products and product enhancements to enable Mastercard’s multi-rail strategy, particularly with regulated products. The role will also interface into a multi-disciplinary team of MTS functions to develop and design solutions to enable products to operate within regulated environments.

Responsibilities

Supporting D2S Product enablement:

• Developing solutions, using data driven approach.
• Working at the forefront of developing new products in regulated markets for new flows.
• Internal advisory and consulting to support products on go to market.
• Supporting product in developing new products and product enhancements.
• Defines requirements from product lines and articulates them in an easy to understand format for multiple diverse stakeholder group.
• Brings functional areas along the journey and supports them in developing an understanding of the new product and or product enhancement.
• Organises and leads workshops with product lines and functional areas to ensure a solution can be developed.
• Develop solution documents, including any assumptions, activities, costs.
• Develop materials to facilitate decision making from senior management.
• Provides SME guidance and product line advocacy for solutions going through execution.

Support the building of repeatable scalable processes:

• Will support process improvement with the production of scalable repeatable processes across market expansion, functional processes, and direct to scheme expansion.
• Contribute towards improving the intake process and making things easier for product lines and MTS functional areas a like.

Own operational process expansion:

• Support designing and developing new operational processes for MTS as an enterprise assets for functional services.
• Support the development of future states functional service design.

Personal responsibilities:

• Maintain a positive relationship with variety of stakeholder groups.
• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions.
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences.
• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices.
• Demonstrate and drive Mastercard Way behaviors through their behavior.

All About You

• Must have business analyst/solution experience at a bank - non-banking financial institution.
• Essential to be able to take complex problems and drive solutions.
• Must be customer focused and maintain advocate relationships.
• Verbal and written communication is clear and concise.
• Experience improving team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality.
• Clear communicator with the ability to be flexible in your approach to variety of stakeholder groups.
• Experience developing power points stories and presentation.
• Must be comfortable operating in ambiguity and driving a way forward.
• Consulting experience is desirable.
• Understanding of operating within a regulatory environment desirable.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.