Head of Payments

2 months ago

Details

Grade

Head

Work format

Remote

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About the role

We are currently looking for a Head of Payments for an international B2C product with a subscription model. This is a role with full responsibility for payments as a business area: approval rate and conversion, recurring payments, chargebacks/fraud, acquirers and PSPs, routing/cascading, and payment acceptance costs.

Responsibilities

— manage payment performance: approval rate, declines, and conversion by GEO, PSP, BIN, and issuers; — develop routing, cascading, retries, 3DS/SCA, and optimize checkout; — be responsible for recurring billing: dunning, smart retries, Account Updater, network tokens, recovered revenue, and involuntary churn; — manage chargebacks and fraud, including work with MID, Ethoca, Verifi, RDR, and Visa/Mastercard requirements; — connect and develop a portfolio of acquirers and PSPs, negotiate tariffs, reserves, and settlement terms; — launch new GEOs and payment methods, including local acquiring; — work through a payment orchestration platform and develop payment infrastructure together with development teams; — control reconciliation, commissions, settlements, and the total cost of payment acceptance; — build a team and interaction with Product, Engineering, Finance, Support, and Legal

Requirements

Key point: we are looking for someone who has direct experience with payments on the merchant side, not just from the PSP side. Real experience with approval rate, recurring payments, and chargebacks is especially important – with specific figures and results.

Benefits

Format - remote Income level - we are ready to consider your expectations.

Сейчас ищем Head of Payments в международный B2C-продукт с подписочной моделью. Это роль с полной ответственностью за платежи как за бизнес-направление: approval rate и конверсию, recurring payments, chargebacks/fraud, эквайеров и PSP, routing/cascading и стоимость приёма платежей.

Что предстоит делать: — управлять payment performance: approval rate, declines и конверсией по GEO, PSP, BIN и эмитентам; — развивать routing, cascading, retries, 3DS/SCA и оптимизировать checkout; — отвечать за recurring billing: dunning, smart retries, Account Updater, network tokens, recovered revenue и involuntary churn; — управлять chargebacks и fraud, включая работу с MID, Ethoca, Verifi, RDR и требованиями Visa/Mastercard; — подключать и развивать портфель эквайеров и PSP, вести переговоры по тарифам, резервам и settlement terms; — запускать новые GEO и payment methods, включая локальный acquiring; — работать через payment orchestration platform и вместе с разработкой развивать payment infrastructure; — контролировать reconciliation, комиссии, settlements и общую стоимость приёма платежей; — выстраивать команду и взаимодействие с Product, Engineering, Finance, Support и Legal.

Ключевой момент: ищем человека, который сам владел платежами на стороне мерчанта, а не только работал со стороны PSP. Особенно важен реальный опыт с approval rate, recurring payments и chargebacks - с конкретными цифрами и результатами.

Формат - удалённый Уровень дохода - готовы отталкиваться от ваших ожиданий.