Field Project Manager

Location: Nationwide (including nationwide business trips)

Reporting: Head of Technical Customer Success Managers

Join the Bear Team!

Bear Robotics, a growing 'World's Best AI-Powered Mobile Platform Company', awaits you to create the future together with the best professionals in their fields.

Currently, Bear Robotics has over 200 employees working closely together worldwide, including the U.S., Korea, and Japan. The company possesses excellent technical capabilities in areas such as robot software platform development, swarm control technology, and cloud-based control systems. Starting with waiter robots, Bear Robotics supplies approximately 20,000 AI-powered service robots to about 20 countries worldwide. The recently launched AMR (Autonomous Mobile Robot) provides seamless remote autonomous solutions for mobile robots through its proprietary robot traffic management platform, boasting competitiveness in swarm control technology that can efficiently manage up to 1,000 robots in a single space. Bear Robotics secured $60 million in investment in 2024 and became an affiliated company of LG Electronics in May 2025 after LG Electronics acquired a majority stake. We invite you to join Bear Robotics, which will continue to expand globally, create numerous innovations, and fully realize its potential.

✅ About the Position

We are looking for a Field Project Manager (Field PM) who will play a crucial role in the actual installation and operation stages of robotic projects. In this role, you will be fully responsible for field operations after contract signing, leading the entire process from installation to on-site problem resolution and communication with various stakeholders.

[Key Responsibilities]

• Serve as the primary point of contact on-site

  • Lead communication with clients, Robot Field Engineers, TAMs (Technical Account Managers), PMs, and other stakeholders
  • Provide daily/weekly reporting on site status and feedback

• Respond to on-site issues and systematize improvement requests

  • Respond promptly to emerging technical/operational issues and identify their root causes
  • Systematize customer requests and on-site improvement suggestions for discussion with internal PMs and the development team

• Conduct regular site visits and build relationships

  • Regular visits throughout the project, ranging from once a month to once every 3 months
  • Weekly on-site checks and communication 2-3 times a week

• Manage on-site installation responsibility

  • Lead robot installation and commissioning phases
  • Manage installation quality and timeline
  • Ensure compliance with safety standards and customer satisfaction

[Required Experience & Qualifications]

• 3+ years of experience in project management or technical operations/site management (recommended)
• Excellent communication and problem-solving skills
• Responsibility for managing timelines and quality, organizational thinking skills
• Willingness to undertake regular nationwide business trips
• Documentation skills (project progress reports, incident reports, etc.)

[Preferred Experience & Qualifications]

• Experience in related fields such as robotics, factory/warehouse automation equipment, (autonomous) forklifts
• Ability to communicate in English

✔️Hiring Process

• Application Submission
• Resume Screening 👉 Screening Meeting (Online or Phone)
• Interview 👉 Peer Interview (In-person, approx. 2-3 hours) - Leadership Interview (Online or Phone, 1 hour)
• Offer Discussion
• Final Acceptance

✔️Key Articles about Bear Robotics (👇Click👇)

✨ "I quit Google, ran a soup restaurant, and learned survival in Silicon Valley."

✨ "Bear Robotics CEO Ha Jung-woo, who received investment from LG: 'We will become the world's No. 1 AI robot company.'"

✨ "The robot market is now the era of platforms... we will become the industry standard in service and logistics."

✔️This is how we work.

🎬 All about the company through the eyes of a robot startup employee (👈Click)

✨Welcome to Bear Robotics✨

• Provision of a welcome kit for new employees

• Onboarding sessions for a stable start

✨ We have GOOD HABITS ✨

We strive to maintain good habits and reduce bad ones. For a better 'us' than yesterday!

• We show consideration for each other.

• We think from the perspective of others.

• We learn new things.

✨ We ENJOY work ✨

We work to be happy. We create a work environment where everyone finds it interesting to work.

• Flexible start time from 8:00 AM to 11:00 AM (8-hour workday)

• Meal allowances provided

• Unlimited snacks

• Internal interest clubs organized for employee interaction

✨ We FOCUS on work ✨

We work efficiently and effectively.

• Provision of high-performance laptops, 4K monitors, and peripherals
• RSU (Restricted Stock Units) system, bonus system
• Support for English language learning, comprehensive health check-ups, compensation for congratulatory/condolence expenses for family events, maternity leave, parental leave, group accident insurance for employees, etc.