#vacancy #remote #PSP

🌍 Remote

We are looking for a **PSP Tech Operations Specialist **

Responsibilities: 📌Routing & Monitoring: Configuring and supporting payment routing and monitoring channel metrics to optimize approval rates; 📌Incident Resolution: Analyzing and resolving technical incidents in collaboration with PSP monitoring teams to minimize downtime; 📌Technical Documentation: Working with providers' technical documentation to ensure correct setup and support of payment tools; 📌Integration Support: Participating in the integration of payment solutions to expand the platform's functional capabilities; 📌Operational Oversight: Participating in the oversight of operational processes to ensure the stability and efficiency of the payment infrastructure.

Requirements: ✔️Industry Experience: At least 1 year of experience in the payments, Fintech, or iGaming sector to ensure a quick transition into the company's business context; ✔️Technical Proficiency: Proficiency in Grafana/Tableau and Jira/Trello for system monitoring and effective task management; ✔️Payments Expertise: Deep understanding of payment terminology and the operational principles of a payments department to provide high-quality support; ✔️Troubleshooting Skills: Experience reading transaction logs and resolving technical/financial incidents to independently manage tasks from identification to resolution; ✔️Lifecycle Knowledge: Understanding of the software development lifecycle (SDLC) to effectively participate in payment solution integration processes; ✔️Professional Communication: Strong skills in communicating with providers and technical teams to coordinate actions during incidents and integrations; ✔️Language Skills: English (B1) and fluent Russian to work with documentation and communicate within an international team; ✔️AI Tooling Awareness: Interest in leveraging AI tools for log analysis, ticket summarization, and automated anomaly detection.

More details 📩 yuliya_akushka