Be part of the creative production process:

• Actively participate in creative production discussions, design loops, brainstorming sessions, and performance reviews to better understand content needs and creative direction.
• Understand marketing funnels, creative requests, and performance-driven content needs to help source the most relevant user stories and materials.
• Adapt existing testimonial briefs and independently create new briefs based on campaign goals and previous successful examples.
• Collaborate closely with Creative Production, CRM, Affiliate Marketing, and Support teams to ensure smooth workflows and timely delivery of assets.

What We Expect From You:

• Experience in testimonial coordination, UGC sourcing, content operations, community management, or user research.
• Native or fluent English with excellent written and verbal communication skills — empathetic, organized, and user-first.
• Strong organizational skills and comfort working with structured systems, trackers, archives, and follow-up cadences.
• Ability to independently manage multiple contributors, deadlines, agreements, and creative requests simultaneously.
• Basic to intermediate skills in: Adobe Premiere Pro, Photoshop, Google Workspace tools, File management systems (Dropbox, Google Drive)
• High level of ownership and responsibility, especially when handling commercial-use materials, contributor payments, agreements, and budget tracking.
• Strong understanding of creative production workflows and willingness to collaborate cross-functionally with marketing and creative teams.
• Bonus: Airtable experience, Experience in health, wellness, or lifestyle industries, Familiarity with performance marketing creatives and UGC workflows

Perks and Benefits:

• Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product;
• A competitive salary based on your unique expertise, skillset, and impact on the product;