Solutions Engineer, Korea

Company: Censys
Location: Remote / Seoul, South Korea

Join the team, turning internet intelligence into real-world security outcomes. Built on the world’s most comprehensive and accurate map of the Internet, the Censys Platform delivers real-time visibility and actionable intelligence needed to accelerate triage, investigate threats, hunt adversaries, and manage Internet exposure. We're trusted by half of the Fortune 500 and government agencies all around the world, and looking for people as passionate about the problems we're solving as we are.

Reports to: Director, Technical Services, APJ
Location: Seoul, South Korea

Role Summary

We’re looking for a Solutions Engineer in South Korea who can technically assist and enable our prospects. As a Solutions Engineer, you’ll be a product expert, who loves solving problems and is customer oriented. In this role, you’ll be responsible for working with prospects and partners across a variety of industries and a variety of tools to better understand their needs while building solutions. You will position the value of Censys solutions against a highly competitive landscape, prove the technology with prospects and achieve technical wins by showing how Censys adds value to their organization. As a SE at Censys, you will be involved in all phases of a sales opportunity from discovery to close!

As the ideal candidate, you are bilingual (Korean & Conversational English) with a technical and consulting services background that enables you to quickly assess and offer value to Censys’s prospects. Comprehensive understanding of SOC and AI are highly desirable. We’re looking for someone who is curious, loves to learn, empathizes with the security practitioner, and who is excited to work for a fast-paced nimble organization.

Responsibilities

Pre-Sales:

• Drive the sales discovery process, helping design solutions that align to their key objectives and technical requirements
• Design and present in-depth product demonstrations and technical briefings
• Provide security leaders with best practices to maximize usage of the Censys Search and Exposure Management products
• Drive success with the prospect’s validation of Censys technology and products

Proof of Value:

• You will help prospects deploy, test, troubleshoot, and advise on Censys supported integrations to prove Censys technology.
• You will provide analysis of Censys solutions against incumbent or competitive solutions to highlight the value for the prospect.

Drive Product Excellence:

• Maintain up-to-date technical and functional knowledge of the Censys products
• You will serve as a customer advocate in influencing product roadmap and improvements

Cross-functional collaboration:

• Partner with the Censys sales org to drive multi-stakeholder deal cycles to solve mission-critical problems
• Work closely with the Sales, Customer Success, Product, and Engineering organizations to provide a world class customer experience
• Other duties as assigned

Customer Success:

• Communicate with customers after purchase and assist with onboarding
• Monitor and assist with ticket management
• Maintain a cadence of communication
• Collect Feedback, FR’s and generally ensure their comfort and understanding of the Censys solution(s)

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 83% and 100% of range. Please discuss your specific work location with your recruiter for more information.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to your recruiter. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

To ensure the integrity of our hiring process and in attempt to facilitate a more personal connection, we require all candidates to keep their cameras on during video interviews. You may also be required to meet a Censys employee at one point during your process. Additionally, if hired, you may be invited to visit Ann Arbor, Michigan for in-person onboarding.

We value diversity and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer.