Personal Assistant in Concierge Service (Remote)

Responsibilities:

• Provide information and assistance to Yandex premium clients on various issues via chat;
• Contact organizations to clarify important details or resolve client tasks;
• Monitor the delivery of orders to premium clients, for example, flowers or items from dry cleaning;
• Interact politely with clients located in different countries.

Benefits:

• Official stable salary from 39,000 to 47,000 rubles;
• Monthly bonus based on your performance and achievement of targets;
• Opportunity to develop your professional skills and grow within the Yandex structure;
• Work in a cohesive, friendly, and supportive team of professionals;
• Fully remote work from a comfortable and quiet location;
• Convenient shift schedule 2/2 with fixed working hours according to Moscow time;
• Employment in the company from the first working day with all social guarantees.

Requirements:

• Experience in customer service (contact center, support service, consultations);
• Ability to communicate and interact with people;
• Technical proficiency, quick learning ability, and skills in working with CRM systems.

Conditions:

• No experience required
• Remote
• Shift schedule