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Description

Support Agent (iGaming)

Локация: Remote Full-time

Responsibilities:

Communicate with players via chat and email
Support KYC verification and document checks
Process player requests and escalate VIP-related issues
Monitor and manage platform requests in JIRA
Ensure high-quality customer support and fast issue resolution

Requirements:

Strong English and Russian communication skills (C1+ preferred)
Good communication and problem-solving skills
Experience in iGaming will be an advantage
Spanish knowledge will be a plus
Motivation to learn and develop skills

What we offer:

Remote work format
Competitive compensation package
Friendly and professional team
21 working days of vacation

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Reach out directly about this role

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Details

Work Format

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Employment

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Details

Work Format

Remote

Employment

Full-time

English Level

C1 - Advanced

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Key Skills

KYCJiraCustomer ServiceProblem SolvingDocument verification

Average salary for this role

By job title

52,000USDper year

37,33678,000

Average salary for this role

By job title

52,000USDper year

37,33678,000

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Support Agent (iGaming)