Product Analyst Middle+ / Senior / Lead

Company: Banco Plata Location: Mexico Employment type: FULL_TIME

We are looking for Product Analysts in various teams Telesales, Collection, Antifraud, Delivery, Customer Care, Processing Core, Bring a Friend , etc. The analyst’s main task is to develop new technological products and enhance existing ones. Your team will include graduates from top universities (MSU, MIPT, HSE, MSTU, NES, MEPhI). We are at the beginning of our journey, so you will grow quickly and improve your skills. You will see the real impact of your work.

Challenges that await you:

• Use your analytical skills to design top-tier financial products
• Take ownership of the product and its performance metrics
• Manage a team of analysts and build effective team processes
• Develop performance metrics to enhance both products and workflows
• Derive actionable insights and generate innovative ideas through data analysis
• Conduct in-depth research and investigations
• Design and implement monitoring systems for products and operational processes
• Build informative reports and interactive dashboards
• Optimize customer journey mapping (CJM) and conversion funnels
• Evaluate the quality, coherence, and logic of business processes
• Develop effective incentive schemes for operational teams
• Test hypotheses aimed at process improvement
• Perform cost analysis to evaluate overall operational efficiency

What makes you a great fit:

• A mathematical or technical degree from a top university such as MSU, MIPT, HSE, MSTU, MEPhI, or NSE
• Strong knowledge of mathematical statistics and probability theory
• Analytical mindset and systematic thinking
• Ability to visualize data and draw actionable conclusions