Card Performance Analyst
Operations / Payments - Cyprus, Ypsonas
As a Card Performance Analyst you will join our Payments team within a CFD trading environment.
The role focuses on monitoring and optimizing card payment performance, improving deposit success rates, reducing payment friction, driving better funding conversion, and ensuring cost-efficient performance across multiple PSPs, acquirers, and payment routes, including payment aggregators and orchestration platforms.
You will play a key role in improving client funding experience, supporting revenue growth, and enabling data-driven payment optimization across global markets.
Responsibilities
- Monitor end-to-end card payment performance (deposit → successful funding) and track core KPIs including approval rate, success rate, and decline rate
- Perform root-cause analysis on changes in card performance, including approval drops, funding inefficiencies, and conversion fluctuations
- Analyze card declines and payment failures across issuer, PSP, risk engine, and technical dimensions to identify key drivers of inefficiency
- Evaluate PSP, acquirer, and payment route performance, considering both performance and cost efficiency when assessing routing and optimization opportunities
- Analyze funding behavior and deposit patterns to understand conversion drivers and their impact on client value (LTV insights)
- Build and maintain dashboards and performance reports, providing actionable insights and recommendations to Payments, Risk, Product, and Finance teams
Requirements
- 2–5 years of experience in analytics, payments, fintech, or banking
- Strong understanding of card payment lifecycle (authorization, clearing, settlement)
- Advanced Excel skills (analysis, pivot tables, reporting)
- Experience with payment platforms, PSP environments, or payment orchestration systems
- Strong analytical and problem-solving skills
- Ability to translate data into clear, actionable business insights
Nice to Have
- Experience in CFD, FX, or online trading industry
- Knowledge of PSP routing and acquiring ecosystems
- Exposure to fraud, risk, or payment optimization
- Experience with BI tools (Power BI, Tableau, etc.)
Interview steps
- Recruiter screen (~30 minutes)
- Technical Interview (~60 minutes)
- Final interview with manager (~60 minutes)
Our benefits
- Excellent compensation package
- Medical insurance
- Provident fund
- Free snacks and beverages
- Monthly lunch allowance to enjoy meals of your choice
- Company discount card for various products & services
- 21 days of annual leave and 10 days of sick leave annually
- Birthday gift
