Card Performance Analyst

Operations / Payments - Cyprus, Ypsonas

As a Card Performance Analyst you will join our Payments team within a CFD trading environment.

The role focuses on monitoring and optimizing card payment performance, improving deposit success rates, reducing payment friction, driving better funding conversion, and ensuring cost-efficient performance across multiple PSPs, acquirers, and payment routes, including payment aggregators and orchestration platforms.

You will play a key role in improving client funding experience, supporting revenue growth, and enabling data-driven payment optimization across global markets.

Responsibilities

• Monitor end-to-end card payment performance (deposit → successful funding) and track core KPIs including approval rate, success rate, and decline rate
• Perform root-cause analysis on changes in card performance, including approval drops, funding inefficiencies, and conversion fluctuations
• Analyze card declines and payment failures across issuer, PSP, risk engine, and technical dimensions to identify key drivers of inefficiency
• Evaluate PSP, acquirer, and payment route performance, considering both performance and cost efficiency when assessing routing and optimization opportunities
• Analyze funding behavior and deposit patterns to understand conversion drivers and their impact on client value (LTV insights)
• Build and maintain dashboards and performance reports, providing actionable insights and recommendations to Payments, Risk, Product, and Finance teams

Requirements

• 2–5 years of experience in analytics, payments, fintech, or banking
• Strong understanding of card payment lifecycle (authorization, clearing, settlement)
• Advanced Excel skills (analysis, pivot tables, reporting)
• Experience with payment platforms, PSP environments, or payment orchestration systems