Senior Back Office Officer

The Vault is growing fast. Our client base is expanding, and we are building out our Back Office department to scale with it. We are looking for a Senior Back Office Officer who wants to be part of this build-up from the start: someone who will not only run day-to-day operations, but also shape how the department works, set up processes, and drive them forward.

You will work closely with the Head of Back Office and have real influence on how our processes, controls, and systems look as the team grows. As the department develops, you will also help onboard and guide new team members.

What you will do

Drive and build the processes

• Help build the Back Office department: design, document, and improve procedures and controls together with the Head of Back Office
• Identify bottlenecks as volumes grow, and propose and implement solutions
• Contribute to automation projects and the development of internal back-office systems
• Guide and mentor junior team members, including onboarding and day-to-day support

Run the operations

• Execute and monitor back-office processes for the Digital Assets business
• Process client orders and conduct settlements in cryptocurrency and fiat
• Maintain accurate and up-to-date customer profiles
• Keep records for client and proprietary post-trade processing and digital asset payments
• Perform daily and monthly reconciliations, investigate discrepancies, and report to management on time
• Prepare and deliver accurate, transparent client reports
• Prepare and submit regulatory reports under CASP and MiCAR frameworks within agreed deadlines
• Act as a point of contact for external parties and communicate with clients and colleagues on orders and operational matters
• Keep internal systems and records aligned with regulatory standards and business needs
• Take on ad-hoc tasks and operational challenges with accountability and initiative

Requirements

• University degree in Finance or a related field
• Proven experience (e.g. 3+ years) within back-office operations, ideally within the digital assets or broader financial industry
• Knowledge of regulatory frameworks, practices, and principles within the financial industry
• Experience in preparing and submitting regulatory reports to CySEC or similar authorities
• Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
• High computer literacy and confidence in working with various systems
• A proactive mindset with the ability to balance execution and process improvement
• Good command of English

You will have an advantage if you have

• Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
• CySEC certificate
• Experience working with record keeping in regulated business
• Experience mentoring or training colleagues

Benefits

• Competitive salary
• Annual performance bonus
• Visa support
• Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities
• Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30
• 24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
• 14 working days of paid sick leave per calendar year
• Work permit sponsorship and full support with all related arrangements
• The opportunity to participate in corporate sports activities and events, and receive corporate gifts