Company
World’s pioneering local delivery platform operating in 70+ countries, headquartered in Berlin, Germany.
What you will do
- Lead and grow a team of 5+ product designers across 7 squads in Berlin and Singapore, driving design strategy and vision in partnership with cross-functional leaders.
- Champion user-centered design for agent tools, overseeing discovery, prototyping, validation, and delivery for consistent quality and usability.
- Guide adaptation to AI landscape, defining best practices for integrating AI features into agent workflows.
- Collaborate with senior stakeholders to align on product KPIs, OKRs, and business goals.
- Inspire innovation in complex enterprise tools, advocating for simplicity, accessibility, and long-term value.
Requirements
- 5+ years in Product Design leadership, managing multidisciplinary teams and coaching senior ICs and leads.
- Experience adapting design for AI landscape, including automation, ML interfaces, or LLMs.
- Deep UX principles, user research, content strategy, design systems knowledge.
- Agile environments, storytelling, stakeholder influence at senior levels, excellent English communication.
- Expertise in customer service agents, internal ops tools, enterprise software; empathy for agents, customers, riders, vendors.
Culture & Benefits
- Hybrid model with 2 days/week in Berlin campus.
- 27+ days holiday, educational budget (1,000€), language courses, Udemy.
- Health checkups, gym/bicycle subsidy, meditation.
- Employee share plan, sabbatical bank, transport discounts, insurance, pension.
- Meal vouchers, food discounts, corporate perks.
- Relocation support to Berlin.
