🚀 Head of Technical Support (VoIP / CPaaS / CCaaS)
🌍 Fully Remote
We're looking for an experienced Head of IT to lead global technical support operations in the telecommunications industry.
Requirements
✅ 5+ years in VoIP / Telecom / CPaaS / CCaaS / UCaaS
✅ 2+ years managing technical support teams
✅ Strong knowledge of SIP, VoIP routing, SIP Trunking, DIDs, carrier operations & telecom infrastructure
✅ Experience with Asterisk, FreePBX, or similar PBX platforms
✅ Fluent English
Benefits
✔️ Fully remote role
✔️ Competitive salary
✔️ Flexible work environment
✔️ Paid vacation
✔️ Long-term career growth
✔️ Leadership opportunity
🚀 Head of Technical Support (VoIP / CPaaS / CCaaS)
🌍 Fully Remote
We're looking for an experienced Head of IT to lead global technical support operations in the telecommunications industry.
Requirements:
✅ 5+ years in VoIP / Telecom / CPaaS / CCaaS / UCaaS
✅ 2+ years managing technical support teams
✅ Strong knowledge of SIP, VoIP routing, SIP Trunking, DIDs, carrier operations & telecom infrastructure
✅ Experience with Asterisk, FreePBX, or similar PBX platforms
✅ Fluent English
What we offer:
✔️ Fully remote role
✔️ Competitive salary
✔️ Flexible work environment
✔️ Paid vacation
✔️ Long-term career growth
✔️ Leadership opportunity
