We are looking for an L1 SOC Lead to head our team of shift analysts.
Responsibilities:
Operational Shift Management
- Organizing shift handover/takeover
- Monitoring staffing levels and shift schedules
- Distributing workload among shift analysts
- Monitoring and adherence to KPIs and SLAs
Incident Management within the Team's Area of Responsibility
- Managing incident handling in IRP and JiraSM systems
- Ensuring incident escalation to the CERT team
Team Management
- Mentoring and training the L1 team
- Monitoring metrics and quality of work of shift analysts
- Assigning project tasks and overseeing their completion
- Overall team management, conducting 1:1 meetings
Communications and Reporting
- Generating shift reports
- Promptly notifying stakeholders about incidents
- Interacting with other company departments within the area of responsibility
Technical and Process Tasks
- Maintaining the knowledge base and departmental documentation
- Participating in SOC content creation within the area of responsibility
- Tuning the monitoring system, configuring exceptions and filters
Candidate Expectations:
- Deep understanding of cyber threats, attack methods, and principles of network/system operation
- Ability to think clearly and make decisions during critical incidents
- Knowledge of the Kill Chain model, MITRE ATT&CK framework, and SANS Incident Response (SANS IR) cycle
Working Conditions:
- Employment in accordance with the Labor Code of the Russian Federation
- Competitive compensation package (base salary + annual bonus)
- Voluntary medical insurance (DMS) with dental coverage and the option to extend to children and relatives
- Transparent motivation system allowing influence on income level
- Work in a team of professionals
- Participation in the creation of innovative products
- Flexible start to the workday, Friday is a shortened workday
- Office located in the center of Moscow
- Corporate mobile communication
- Preferential mortgage and consumer lending program
We also offer:
- Opportunities for vertical and horizontal career growth
- Bonus programs from partner companies
- Possibility to receive a bonus for referring a successful candidate
- Financial assistance for childbirth and other family circumstances
- Training at the Corporate University at the company's expense
- Participation in industry conferences as a speaker or attendee
- Corporate life: sports communities, interest clubs (board games, intellectual games)
