Technical Support Engineer

Technical Support Engineer | MY.GAMES | Cyprus (On-site)

MY.GAMES is a leading European game developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.

We've developed or published games including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, and many more.

Location: Cyprus (On-site)

What you'll do

• Prepare and configure new workstations
• Register users in internal systems
• Troubleshoot hardware and software issues
• Maintain inventory of computer equipment and software
• Participate in IT infrastructure development projects
• Help ensure information security

What we're looking for

• 2+ years of experience in a similar role
• Knowledge of PC and server architecture
• Up-to-date knowledge of modern computer hardware
• Experience with Windows (7, 8, 10) and macOS
• Basic knowledge of server operating systems
• Basic knowledge of networking technologies

What we offer

• Collaborative working atmosphere in an internal game dev community that unites more than a dozen internal game studios, crafting innovative experiences across mobile, PC, and console platforms
• A strong team of specialists across different areas, providing access to unique expertise and professional knowledge
• The opportunity to experiment and work on interesting challenges with ambitious goals — we have all the resources to bring new ideas to life
• Create great games and win the hearts of players
• Push the boundaries of the game industry and lead the way forward

Interested? Feel free to send me your CV via private message.