Senior AI Engineer

Here’s a summary of the role:
You are a seasoned AI engineer ready to design, ship, and own production-grade agentic systems that solve real enterprise problems. At Diligent, you’ll take technical ownership of Compliance in a Box (CiaB) — a flagship AI platform reshaping how organisations manage governance, risk, and compliance at scale.

You’ll architect and evolve the AI reasoning layer and agent orchestration framework at the heart of the product, shaping how multiple intelligent agents collaborate, reason, and operate safely in high-stakes, regulated environments. This is hands-on, deeply technical work — from system design to prompt strategy to evaluation — not research theatre.

Partnering closely with product, security, and platform teams, you’ll make high-impact decisions, move quickly, and see your work land in production fast. If you’re motivated by ownership, technical depth, and building AI systems that actually matter, this is your chance to set the standard for enterprise-ready agentic AI.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Build and maintain the GRC Brain (AI reasoning layer) and Agentic Cortex (agent orchestration framework) — the technical core of our Compliance in a Box product
• Design and implement a 7-agent architecture: OnboardingAgent, ScopeAgent, StandardsMapper, RiskQuantifier, PolicyAnalyzer, InfrastructureAuditor, and ComplianceMonitor
• Implement Human-in-the-Loop (HITL) gates across agent workflows, and tune prompts and confidence scoring for Bedrock-hosted models
• Own the agent evaluation framework — measuring quality, latency, and reliability to keep CiaB performant and production-ready
• Collaborate with cross-functional teams to deliver CiaB feature-complete by Week 7 — your work ships fast and your impact is visible from day one

These are the essentials you’ll need to get an interview:

• A degree in Computer Science, Software Engineering, or a related IT discipline
• Demonstrable understanding of AI/ML concepts, including LLMs and agent-based systems
• Ability to write clean, well-tested code — Python preferred
• Strong experience of shipping real AI products - not chatbots!
• Strong communication skills and a collaborative mindset

It would be great if you had these too, but we’ll support you if you don’t:

• Exposure to AWS services, especially Amazon Bedrock or similar LLM hosting platforms
• Familiarity with GRC concepts (governance, risk, compliance) or cybersecurity frameworks such as ISO 27001 or SOC 2
• Any experience with agent orchestration libraries (e.g. LangChain, CrewAI, AutoGen)

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook.

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.

We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.

We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruiter contact.

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.