Project Lead, Data Creators (CDMX)

Figure is a company that develops human-like robots with artificial intelligence capable of autonomous operation. The company's goal is to bring human-level intelligence humanoid robots to market. Our robots are designed to perform a wide range of tasks in the home goods and commercial markets. Figure's headquarters are in San Jose, California, and we are building our first data processing center in Mexico City.

Figure is a company that develops human-like robots with artificial intelligence capable of autonomous operation. The company's goal is to bring human-level intelligence humanoid robots to market. Our robots are designed to perform a wide range of tasks in the home goods and commercial markets. Figure's headquarters are in San Jose, California, and we are building our first data processing center in Mexico City. We are building a database that will bring our humanoid robots to life. The Data Operations team creates and curates the data that trains our AI systems, and the Data Creators team is responsible for how this data is collected, in what volume, and with what quality standard, across all our divisions.

As a Shift Coordinator, you will lead the daily data collection operation during your shift. While your shift is running, the operations room is your space: you will organize the data collection workflow between Data Creators and stations, resolve issues in real-time, and ensure the shift meets coverage and production goals.

Work Schedule: 24/7 operation with multiple shift schedules (Morning, Swing, and Night). The schedule is listed below. Some flexibility may be required for shift rotation.

Morning (Day): 6:00 AM - 3:00 PM Swing (Swing): 2:30 PM - 11:30 PM Night (Night): 11:00 PM - 8:00 AM

Responsibilities

• Lead the daily data collection operation in your shift, focusing on achieving volume and quality targets.
• Organize and distribute data collection work among Data Creators and stations, making real-time adjustments based on changing priorities.
• Promptly resolve issues with hardware, data collection, equipment, and setups; escalate blockers beyond the shift's scope.
• Ensure shift coverage: manage breaks, absences, and rotations so data collection stations are never left unattended.
• Conduct structured shift handovers, documenting performance, outstanding tasks, and equipment status for the next shift.
• Ensure adherence to SOPs (Standard Operating Procedures) and safety and ergonomics guidelines in the operations room.
• Collaborate with Project Coordinators and the Data Quality team to identify and resolve issues at the point of data creation.
• Report shift performance, downtime, and recurring issues to the division management.

Requirements

• 2+ years of experience in operations, manufacturing, logistics, or shift management, with experience leading a team's daily work.
• Experience coordinating people and priorities in real-time within a physical and dynamic environment.
• Ability to make quick decisions based on incomplete information and a good understanding of when to escalate an issue.
• Clear communication; ability to conduct well-organized shift handovers and maintain accurate shift records.
• Willingness to work a shift schedule, including night shifts and weekends (with night shift differential pay).
• Professional proficiency in English (SOPs, dashboards, and escalations involve interaction with US-based teams).

Preferred Qualifications

• Experience in robotics, autonomous systems, motion capture, or data for physical AI.
• Familiarity with motion capture equipment or wearable sensors.
• Experience in fast-growing startups.
• Previous experience in 24/7 or multi-shift operations.

Compensation

• Base Salary: MXN 30,000 - MXN 40,000
• Benefits: Statutory benefits