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5 months ago
2,500 USD
per month
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Grade
Middle
Experience
from 3 years
Work Format
Onsite
Employment
Full-time
English Level
B2 - Upper-Intermediate
Relocation
Cyprus
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Requirements:
3+ years of experience Strong hands-on experience with pure Asterisk Experience building and supporting fintech VoIP systems Solid understanding of SIP, RTP, NAT, QoS Experience working with SIP trunks Configuration of IVR, Queues, skill-based routing, overflow, fallback Experience with call recording and CDR / CEL Linux administration (RHEL/Debian), production server support Experience capturing and analyzing network dumps; proficiency with Wireshark, Sngrep, Homer Strong troubleshooting and log analysis skills Experience configuring Iptables and Fail2Ban Experience integrating Asterisk with CRM systems, billing platforms, and APIs SQL knowledge, experience with ODBC drivers Scripting skills in Bash and Python Experience with AMI / ARI integrations with backend systems PHP experience will be a plus
Responsibilities:
Support and development of the fintech service telephony platform Ensuring stable operation of the telephony infrastructure Configuration and maintenance of: – IVR – automated dialing services – operator queues – call routing based on business logic Integration of Asterisk with internal systems (CRM, backend, billing) Ensuring high availability and minimal downtime Monitoring call quality metrics, SLA, ASR, ACD Troubleshooting call quality and latency issues Load optimization and system scaling Upgrading and modernizing the existing VoIP infrastructure Documentation of call flows, routing схемes, and integrations Collaboration with backend, support, and security teams