We are looking for an Asterisk / VoIP Engineer to support and develop our own IP telephony infrastructure.
The specialist will work with Asterisk, SIP infrastructure, call routing, telephony integration with backend systems, monitoring, and security.
Responsibilities
- Support and develop IP telephony based on Asterisk.
- Configure and optimize dialplan, SIP trunks, SIP agents, and call routing.
- Develop integration of backend applications with Asterisk via ARI / AMI.
- Diagnose SIP traffic and call quality issues.
- Ensure telephony security and fault tolerance.
- Configure firewall, fail2ban, protection against brute-force and SIP attacks.
- Configure infrastructure monitoring and promptly respond to incidents.
- Work with storage, rotation, and access to call recordings and CDR.
- Administer supporting infrastructure: Linux, MariaDB/MySQL, Redis, Nginx, Samba, cron.
- Maintain up-to-date technical documentation on configurations and workflows.
What we expect
- From 3 years of commercial experience working with Asterisk.
- Solid understanding of SIP and VoIP infrastructure principles.
- Experience diagnosing typical issues: NAT traversal, codecs, SIP registration, call quality.
- Practical experience with ARI / AMI.
- Solid Linux administration skills.
- Basic experience with MariaDB / MySQL.
- Experience with Redis.
- Understanding of Nginx configuration as a reverse proxy.
- Knowledge of network security principles: firewall, fail2ban, protection against brute-force and DDoS.
- Experience with monitoring systems: Grafana, Prometheus or similar.
- Independence, responsibility, and a proactive approach to work.
Will be a plus
- Experience with Heplify, HEP, Homer or other SIP traffic analysis tools.
- Experience developing in Node.js and integrating backend services with Asterisk / ARI.
- Experience supporting high-load VoIP infrastructure.
Conditions
- Fully remote work.
- Full-time, 5/2 schedule.
- Salary is discussed individually and depends on the specialist's experience and technical level.
- Work with the company's own IP telephony, not supporting third-party projects.
- Opportunity to influence the architecture, infrastructure development, and technical decisions.
If you are interested in the position, we will be happy to meet and discuss the details of our cooperation
