Family Office Assistant / Junior Account Manager

SPM Family Office is looking for a Family Office Assistant / Junior Account Manager

We are looking for an attentive and organized colleague with fluent Russian and working English, who will join us to support client cases and take on document management, coordination, and daily communication.

📍 Location: Cyprus, Paphos or Limassol
🕘 Employment: full-time, office-based 🤝 Format: working closely with the Family Office Operations Manager, lawyers, and other specialized professionals

📌 Responsibilities

🔹 Client Support — maintain contact with clients on current issues; — request documents and missing information; — explain the next steps according to the agreed plan; — coordinate meetings, submissions, and other process stages; — report on status in a timely manner and remind of necessary actions.

🔹 Document Management — prepare checklists and document packages according to the requirements of specialized professionals; — check completeness, form filling, and the presence of necessary signatures / certifications; — organize translations, certifications, handover of originals, and courier shipments; — maintain order in files, document versions, and correspondence.

🔹 Migration Cases — assist with the administrative preparation of documents for residence and work permits, family reunification, and other client requests; — interact with lawyers on document lists and submission stages; — coordinate appointments, meetings, and obtaining missing materials. Legal solutions and consultations remain the responsibility of specialized professionals.

🔹 Banking and Other Administrative Matters — request document lists and clarifications from banks; — help clients gather the necessary packages; — coordinate interaction between the client, the bank, and the team.

🔹 CRM / Task Management — update case statuses and next actions in CRM; — record agreements and deadlines; — prepare short client updates; — proactively flag delays, missing documents, and issues requiring managerial attention.

👤 Who we are looking for — a person who can independently organize work and bring tasks to completion; — attentive to documents, details, and deadlines; — with fluent Russian and working English for correspondence and communication; — with tactful, clear client communication skills; — capable of working with multiple cases simultaneously and maintaining confidentiality; — proficient in using email, calendar, documents, spreadsheets, and CRM, etc. work interfaces. An advantage: experience in client support, administrative work, legal or migration practice in Cyprus. Legal education is not mandatory for this administrative and coordination role.

🎯 What a good result looks like ✅ For each case, the current status, next step, and deadline are clear.
✅ Documents are collected and handed over to the specialized professional according to the agreed checklist.
✅ The client receives information in a timely manner.
✅ Meetings, submissions, and follow-ups are not missed.
✅ Complex issues are promptly escalated to the responsible specialist.

🌱 What we offer — full-time office-based work in Paphos or Limassol; — immersion in real Family Office tasks with team support; — opportunity to develop in client support and account management; — the first three months — a probationary period with performance evaluation and the prospect of further long-term cooperation.

📩 To apply Send your CV to recruiter contact along with a few words about your experience. Indicate your city of residence in Cyprus, your English level, and when you are available to start.