Business Analyst

Business Analyst (Cyprus, Serbia, Armenia)

Hi! We are ENFINT, an innovative IT company that is changing the approach to using artificial intelligence in business. Our GenAI-based platform helps companies create intelligent, secure, and flexible artificial intelligence agents that integrate seamlessly into operations. With support for over 150 languages and integration on platforms like WhatsApp, email, and web applications, our solution drives growth through enhanced security and scalability.

We are looking for a Business Analyst to join our team and help take the platform to the next level. If you are passionate about artificial intelligence and the fast-paced energy of a startup, this role is for you!

• Has experience in a similar position for 4-5 years, with a middle-level or higher knowledge of business analysis;
• Understands CRM systems, can work with them and implement them;
• Possesses excellent communication skills;
• Has actively worked with product requirements, gathering them from clients and potential customers. Ability to identify the necessary features from the entire spectrum of requests and assign tasks to the team for their implementation;
• Has experience in writing documentation, including user stories and use cases, and has worked with UML, BPMN diagrams;
• Understands the field of artificial intelligence;
• In addition to active communication with the client, has participated in conducting demos and identifying needs. This experience will be an advantage;
• Is fluent in English (B2 and above)