What you will be doing:

• Creating and developing reports in Power BI
• Supporting and developing regular reports on payments, transfers, currency exchange, and other bank products
• Calculating and launching Pre-select offers for credit products through various communication channels: telemarketing, SMS, Push, and sales tools for branches
• Automating customer communication processes (NPS surveys, mobile app activation, personalized offers, etc.)
• Participating in the development of CVM channels and improving the efficiency of customer communications
• Interacting with business units and key stakeholders to implement initiatives and make data-driven decisions

Our expectations:

• Experience with databases and query languages (MySQL, Oracle PL/SQL)
• Proficient in data visualization tools (Power BI, IBM Cognos, Tableau)
• Analytical thinking and the ability to work with large volumes of data

Location: Astana Work format: Office