Remote · Senior
We are looking for an Education Manager to design, scale, and own end-to-end learning journeys across our global teams. This role is an exciting opportunity to build a modern, AI-powered educational ecosystem from the ground up and directly drive team performance and product adoption.
What You Will Be Doing:
- Own the complete learning cycle for technical and customer-facing teams — from identifying needs to creating structured tracks (live workshops, self-paced courses, assignments, and assessments).
- Convert intricate product, technical, and business topics into engaging, practical learning experiences tailored to diverse audiences.
- Create high-quality educational assets (courses, playbooks, guides, simulations) and facilitate interactive sessions for global, distributed teams.
- Actively leverage AI tools to speed up research, content creation, personalization, and assessment building — while maintaining strict quality control.
- Partner closely with Product, Product Marketing, Sales, and CS to align educational programs with product launches and business priorities.
- Define and track key learning metrics (retention, completion, on-the-job application, performance impact) to continuously improve training programs.
- Maintain a centralized library of reusable educational assets and independently manage multiple learning initiatives from concept to rollout.
About You:
- 3+ years in L&D, Instructional Design, or Enablement, ideally within a SaaS, IT, or Fintech environment.
- Strong grasp of adult learning principles (LXD) and a proven track record of designing multi-channel learning programs (not just one-off webinars).
- Hands-on experience using AI tools for content generation, research, and analytics, combined with the ability to critically evaluate AI output for accuracy.
- Outstanding presentation skills, able to confidently engage both highly technical and non-technical stakeholders across time zones and cultures.
- Obsessed with practical application and measurable business impact, not just completion rates.
- Self-driven, organized, and skilled at working with SMEs, product leaders, and executive stakeholders in a fast-changing environment.
- Comfortable working with modern LMS platforms, design tools, and emerging workplace technologies.
- Advanced to fluent English (C1+ or native-level) with strong executive communication, presentation, and copy-editing skills.
What We Offer:
- Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers.
- True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
- Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year.
- Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone.
- Compensation. We offer fair and transparent pay, benchmarked to the market.
- Truly global. We work across continents and time zones, with teammates and customers from all over the world.
- Growth built in. Clear goals, open feedback and personal development plans.
- Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
- Team offsites. Sometimes just Slack is not enough. We meet in person a few times a year.
- Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
- Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind.
The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!