Head of Joom AI
We are looking for a Head of JoomAI. This is a new product within our ecosystem — an AI assistant for the e-commerce operator — and you will drive its creation and scaling as an AI-powered operating system for merchants.
Responsibilities
- Define and execute the product strategy and roadmap for JoomAI
- Build and expand integrations with external platforms (ERP systems, Mercado Livre, WhatsApp, and others), turning JoomAI from an assistant into an operator that executes tasks on behalf of sellers
- Work directly with e-commerce sellers to identify high-value use cases and translate them into product decisions
- Design and ship AI agents and automated workflows that solve recurring seller problems
- Lead a focused product and engineering team
Requirements
- Proven experience in a senior leadership role within a startup or high-growth tech company
- 5+ years in product management or engineering, with at least 2 years in a role owning a product end-to-end
- Hands-on experience with LLMs and AI agents, including a practical understanding of how they work, where they fail, and how to evaluate quality
- Strong enough engineering background to define task specifications, assess timelines, and evaluate integration complexity and architecture trade-offs
- Exceptional strategic thinking, problem-solving, and decision-making skills
Benefits
- Compensation package: base salary, performance-based bonuses and stock options
- Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave
- Relocation Support: full assistance for a smooth relocation for the employees and their family
- Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
- Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
