We are TBC Uzbekistan, a digital financial ecosystem creating some of the most innovative financial services in Uzbekistan. Our team consists of over 4,000 employees from 28+ nationalities, and our products are used daily by 22+ million clients, making financial management easier, more convenient, and accessible.
The ecosystem includes TBC Bank Uzbekistan — one of the country's largest digital banks, TBC Business for entrepreneurs and small businesses, Payme — one of Uzbekistan's most popular payment applications, TBC Nasiya — a fast-growing installment service, BILLZ — a platform for retail automation, TBC Sug'urta — a new generation of digital insurance, and OLX — one of the country's largest online classifieds platforms.
Your mission:
Lead the Workplace & Identity division within the TBC Uzbekistan group: managing identity and access, user device fleet, corporate communications and collaboration tools, SaaS solutions portfolio, and ITSM platform. Unify 8 legal entities into a single Workplace model while preserving the regulatory requirements applicable to each.
Your role in the team:
Strategy and Management
- Formulate the vision and roadmap for the development of internal IT systems, integrations, and workplace technologies in line with the overall ITOps strategy.
- Form, manage, and develop a team of IT system engineers, integration engineers, and Workplace/IT Support specialists.
- Be responsible for the internal IT budget, including SaaS expenses, vendor contracts, and capital planning for office IT infrastructure.
- Collaborate with HR, Finance, Security, and Facilities leaders to ensure technologies meet business needs.
- Define policies and standards in the areas of identity management, devices, access, and data security.
- Report to the Head of ITOps on system reliability and security, expenses, and roadmap progress.
System Integration Architecture
- Design the integration layer connecting key business systems — HRIS, ITSM, SSO/IdP, financial systems, and collaboration tools — via APIs, webhooks, and iPaaS platforms.
- Define Identity & Access Management standards for the SaaS portfolio: SSO, SCIM, RBAC.
- Lead the automation of employee lifecycle processes — onboarding/offboarding — between IT, HR, and Facilities.
- Participate in the evaluation, selection, procurement, and integration of new SaaS tools; strategically manage the internal technology stack, making build vs. buy decisions.
- Ensure architecture scalability as the number of employees and offices grows, in collaboration with the ITOps team and the infrastructure division.
Workplace Technology
- Be responsible for the strategy and implementation of office network infrastructure, AV and collaboration systems, as well as access control and badge systems across all locations.
- Lead IT planning for new office openings, relocations, and renovations.
- Define service standards and escalation paths for workplace technology support.
- Evaluate and implement new workplace technologies: smart office, hybrid meeting technologies, room occupancy sensors, etc.
Security and Compliance
- Be responsible for internal IT's contribution to information security and compliance programs — SOC 2, ISO 27001, GDPR, etc. — in accordance with ITOps security standards.
- Ensure that integrations, access policies, and device management comply with audit and regulatory requirements.
- Be responsible for incident response related to internal systems and workplace technology failures, escalating to ITOps management as necessary.
Skills needed to join our team:
- 8+ years of experience in IT, system integration, or workplace technologies, including 3+ years of people or team management.
- Proven experience in designing integrations between SaaS/enterprise systems: HRIS, SSO/IdP, ITSM, financial systems, and collaboration tools.
- Deep knowledge of Identity & Access Management — Okta, Azure AD, Google Workspace — and endpoint management — Jamf, Intune, Kandji.
- Good understanding of network infrastructure and experience managing office networks and AV infrastructure.
- Experience in budget management, vendor contracts, and collaboration with various business functions.
- Experience scaling internal IT systems in a growing company: opening new offices, increasing employee numbers, M&A.
- Strong communication skills; readiness to effectively interact with senior-level executives and report directly to ITOps management.
Would be a plus:
- Experience working in a fast-growing startup or scale-up company.
- Experience in a high-security and compliance environment — SOC 2, ISO 27001.
- Experience using Infrastructure as Code, such as Terraform, for internal tools.
- Relevant certifications: Okta Certified Admin, CISSP, PMP.
What we offer:
💰 Compensation and Bonuses
- Competitive salary and annual bonus based on KPI results.
- Corporate discounts and special offers from partner companies.
🌟 Flexibility and Work-Life Balance
- Hybrid work format with the ability to work from anywhere in the world for 24 days a year.
- 27 calendar days of paid leave.
- An additional day off on your birthday, as well as 2 paid days for parents to care for children.
- Flexible working hours: 09:00–18:00 or 10:00–19:00.
❤️ Well-being and Development
- Fresh fruits and seasonal treats in the office.
- Access to Udemy and an internal educational platform with over 1,600 courses.
- Professional training and workshops to develop both technical and soft skills.
🎉 Corporate Culture
- Corporate events, team meetings, holidays, championships, and wellness initiatives that help us remain an active and cohesive team.
- Sports clubs: yoga, football, and basketball.
Join our team and help us transform the financial experience for millions of users for the better!
